Unmasking the Truth: Detect Lies, Deception, and Hidden Agendas at Work
Uncover Psychological Motives Behind Lies, Deploy Advanced Interview Techniques, & Utilize Powerful Observation Tools!
Instructor :
Bob Oberstein
Webinar ID:
16628
Date: DEC 13, 2024 (FRI)
Start Time: 10 AM PT - 11:30 AM PT
Duration: 90 Mins.
What you will learn
-
- Understand The Psychology And Motivations Behind Deceptive Behaviors.
- Master Verbal And Non-Verbal Cues To Detect Lies.
- Learn Proven Techniques For Effective Interviews And Questioning.
- Discover Powerful Methods To Spot And Address Half-Truths.
- Utilize Observation Tools To Recognize Subtle Signs Of Dishonesty.
- Create Strong Documentation To ….
-
- Understand The Psychology And Motivations Behind Deceptive Behaviors.
- Master Verbal And Non-Verbal Cues To Detect Lies.
- Learn Proven Techniques For Effective Interviews And Questioning.
- Discover Powerful Methods To Spot And Address Half-Truths.
- Utilize Observation Tools To Recognize Subtle Signs Of Dishonesty.
- Create Strong Documentation To Support Accurate Investigative Findings.
- Develop Tactful Confrontation Strategies For Addressing Deceptive Behaviors.
Course Description
Workplace investigations can often feel like navigating a maze of conflicting stories and hidden motives. The stakes are high, and the truth is often buried beneath layers of deception.
As 2024 winds down, the cost of unresolved conflicts, hidden agendas, and deceptive practices becomes all too clear. Workplace dynamics demand leaders and professionals who can swiftly uncover the truth, manage disputes, and restore trust.
In a world where deception can sometimes appear more convincing than the truth, your ability to detect lies and navigate conflicting narratives is a critical asset. If you struggle with discerning truth in challenging situations, this 90-minute, high-impact webinar is designed specifically for you.
This session will equip you with the tools and techniques to:
-
- Spot deception during conversations and workplace investigations.
- Ask powerful, strategic questions that uncover hidden truths.
- Decode verbal and non-verbal cues that signal dishonesty.
- Apply proven investigative methods to handle even the most complex scenarios.
Deception can be more persuasive than truth, especially in high-stakes situations. Whether you’re a seasoned investigator or someone who occasionally needs to uncover the facts, this course will empower you to:
-
- Confidently address deceptive behaviors in the workplace and beyond.
- Enhance your decision-making skills with a clearer understanding of conflicting narratives.
- Learn directly from Bob Oberstein, an expert in truth-detection and workplace investigations.
This webinar is ideal for HR professionals, managers, team leaders, and anyone involved in workplace investigations or conflict resolution.
By the end of this transformative session, you’ll have the knowledge, skills, and confidence to handle deceptive situations with clarity and authority.
Don’t let deception dictate your outcomes. Enroll now and take the first step toward mastering truth detection!
Workplace investigations can often feel like navigating a maze of conflicting stories and hidden motives. The stakes are high, and the truth is often buried beneath layers of deception.
As 2024 winds down, the cost of unresolved conflicts, hidden agendas, and deceptive practices becomes all too clear. Workplace dynamics demand leaders and professionals who can swiftly uncover the truth, manage disputes, and restore trust.
In a world where deception can sometimes appear more convincing than the truth, your ability to detect lies and navigate conflicting narratives is a critical asset. If you struggle with discerning truth in challenging situations, this 90-minute, high-impact webinar is designed specifically for you.
This session will equip you with the tools and techniques to:
-
- Spot deception during conversations and workplace investigations.
- Ask powerful, strategic questions that uncover hidden truths.
- Decode verbal and non-verbal cues that signal dishonesty.
- Apply proven investigative methods to handle even the most complex scenarios.
Deception can be more persuasive than truth, especially in high-stakes situations. Whether you’re a seasoned investigator or someone who occasionally needs to uncover the facts, this course will empower you to:
-
- Confidently address deceptive behaviors in the workplace and beyond.
- Enhance your decision-making skills with a clearer understanding of conflicting narratives.
- Learn directly from Bob Oberstein, an expert in truth-detection and workplace investigations.
This webinar is ideal for HR professionals, managers, team leaders, and anyone involved in workplace investigations or conflict resolution.
By the end of this transformative session, you’ll have the knowledge, skills, and confidence to handle deceptive situations with clarity and authority.
Don’t let deception dictate your outcomes. Enroll now and take the first step toward mastering truth detection!
Why you should attend
-
- Are hidden agendas and deceptive practices costing you valuable resources?
- How often do unresolved “he said-she said” scenarios disrupt your operational flow?
- Is your team losing productivity to unresolved disputes and hidden agendas?
- Are misleading behaviors and half-truths creating confusion and distrust in your team?
Unmasking the truth is more critical than ever in safeguarding your organization’s assets and reputation.
Dive into our training to uncover sophisticated techniques for detecting deception. You’ll learn not only to interpret body language and emotional cues but also to strategically apply multi-session interviews and complex questioning.
Elevate your investigative skills to protect and enhance your workplace integrity. Join this webinar to gain a deeper understanding of key strategies for identifying deception, including:
-
- Understanding Deception: Explore the elements and differences between the two primary forms of deception: Falsification and Concealment.
- Detecting Deception: Learn about various methods and techniques such as Emotional Cues, the Cognitive Approach, and the Attempted Control Approach.
- Body Language and Demeanor: Assess the real impact of body language and demeanor in evidence – distinguishing between myth and fact.
- Visual and Audio Observations: Enhance your skills in the proper use of visual and audio observations to catch subtle hints of dishonesty.
- Interview Techniques: Discover how to leverage multiple interview techniques to extract truth and identify lies effectively.
- Questioning Strategies: Understand the strategic application of “Yes” and “No” questions to elicit clear and concise responses.
- Interview Sessions: Evaluate the benefits of using single versus multiple sessions for both subjects and witnesses of an investigation.
- Effective Documentation: Learn how to make documentation a powerful tool in supporting the findings of your investigation.
This webinar will equip you with the necessary skills to handle investigations with confidence, ensuring you can decipher truth from deception with precision.
Join Now!
-
- Are hidden agendas and deceptive practices costing you valuable resources?
- How often do unresolved “he said-she said” scenarios disrupt your operational flow?
- Is your team losing productivity to unresolved disputes and hidden agendas?
- Are misleading behaviors and half-truths creating confusion and distrust in your team?
Unmasking the truth is more critical than ever in safeguarding your organization’s assets and reputation.
Dive into our training to uncover sophisticated techniques for detecting deception. You’ll learn not only to interpret body language and emotional cues but also to strategically apply multi-session interviews and complex questioning.
Elevate your investigative skills to protect and enhance your workplace integrity. Join this webinar to gain a deeper understanding of key strategies for identifying deception, including:
-
- Understanding Deception: Explore the elements and differences between the two primary forms of deception: Falsification and Concealment.
- Detecting Deception: Learn about various methods and techniques such as Emotional Cues, the Cognitive Approach, and the Attempted Control Approach.
- Body Language and Demeanor: Assess the real impact of body language and demeanor in evidence – distinguishing between myth and fact.
- Visual and Audio Observations: Enhance your skills in the proper use of visual and audio observations to catch subtle hints of dishonesty.
- Interview Techniques: Discover how to leverage multiple interview techniques to extract truth and identify lies effectively.
- Questioning Strategies: Understand the strategic application of “Yes” and “No” questions to elicit clear and concise responses.
- Interview Sessions: Evaluate the benefits of using single versus multiple sessions for both subjects and witnesses of an investigation.
- Effective Documentation: Learn how to make documentation a powerful tool in supporting the findings of your investigation.
This webinar will equip you with the necessary skills to handle investigations with confidence, ensuring you can decipher truth from deception with precision.
Join Now!
Course Agenda
-
- Understanding Deception: Explore the psychological motivations behind why we deceive.
- Body Language and Demeanor: Uncover the truth about body language and demeanor evidence – is it myth or fact?
- Forms of Deception: Delve into the two primary forms of deception: Falsification and Concealment.
- Detection Methods: Master the three effective ways to detect deception:
- Emotional Cues
- Cognitive Approach
- Attempted Control Approach
- Behavioral Analysis: Compare verbal versus non-verbal behavior to recognize inconsistencies.
- Observation Techniques: Enhance skills in the use of visual and audio observation tools.
- Interview Strategies: Learn advanced interview techniques to uncover deception.
- Questioning Techniques: Optimize the use of “Yes” or “No” questions for clarity and insight.
- Interview Sessions: Evaluate the benefits of single versus multiple sessions for both employees and witnesses.
- Documentation Practices: Understand how to use documentation effectively in supporting investigative findings.
- Confrontation Techniques: Learn strategies for confronting the deceiver tactfully and effectively.
- Half Truths: Discuss why a half-truth is considered a whole lie.
- Roles in Deception: Examine the Roles Parties Play as Deceivers and the Use of Denial.
BONUS:
-
- PDF copy of the presentation handout for your future reference.
- Soft copy of the certificate of completion on request.
- Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email
-
- Understanding Deception: Explore the psychological motivations behind why we deceive.
- Body Language and Demeanor: Uncover the truth about body language and demeanor evidence – is it myth or fact?
- Forms of Deception: Delve into the two primary forms of deception: Falsification and Concealment.
- Detection Methods: Master the three effective ways to detect deception:
- Emotional Cues
- Cognitive Approach
- Attempted Control Approach
- Behavioral Analysis: Compare verbal versus non-verbal behavior to recognize inconsistencies.
- Observation Techniques: Enhance skills in the use of visual and audio observation tools.
- Interview Strategies: Learn advanced interview techniques to uncover deception.
- Questioning Techniques: Optimize the use of “Yes” or “No” questions for clarity and insight.
- Interview Sessions: Evaluate the benefits of single versus multiple sessions for both employees and witnesses.
- Documentation Practices: Understand how to use documentation effectively in supporting investigative findings.
- Confrontation Techniques: Learn strategies for confronting the deceiver tactfully and effectively.
- Half Truths: Discuss why a half-truth is considered a whole lie.
- Roles in Deception: Examine the Roles Parties Play as Deceivers and the Use of Denial.
BONUS:
-
- PDF copy of the presentation handout for your future reference.
- Soft copy of the certificate of completion on request.
- Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email
Who is this course for
Everybody Benefits from Watching This. Even Better When Done as a Group!
-
- Leaders Seeking To Foster A Culture Of Trust And Transparency
- Managers Responsible For Resolving Conflicts And Ensuring Fair Workplace Practices
- HR Professionals Addressing Complaints And Investigating Workplace Misconduct
- Training Heads Designing Learning Paths To Enhance Investigative Capabilities
- Department Heads Focused On Assigning Effective Training For Problem-Solving Skills
- Compliance Officers Ensuring Ethical Standards And Investigative Accuracy
- Legal Advisors Supporting Workplace Investigations With Fact-Based Evidence
- Team Leads Handling Difficult Conversations And Addressing Trust Issues
- Professionals Aspiring To Strengthen Their Conflict Resolution And Investigative Skills
Everybody Benefits from Watching This. Even Better When Done as a Group!
-
- Leaders Seeking To Foster A Culture Of Trust And Transparency
- Managers Responsible For Resolving Conflicts And Ensuring Fair Workplace Practices
- HR Professionals Addressing Complaints And Investigating Workplace Misconduct
- Training Heads Designing Learning Paths To Enhance Investigative Capabilities
- Department Heads Focused On Assigning Effective Training For Problem-Solving Skills
- Compliance Officers Ensuring Ethical Standards And Investigative Accuracy
- Legal Advisors Supporting Workplace Investigations With Fact-Based Evidence
- Team Leads Handling Difficult Conversations And Addressing Trust Issues
- Professionals Aspiring To Strengthen Their Conflict Resolution And Investigative Skills
Instructor Profile
Bob Oberstein is uniquely qualified with over 50 years of labor relations experience on both sides of the table in both the private and public sectors, where he conducted countless investigations. Bob also served as the Director of the Labor Management Relations program at Ottawa University in Phoenix, where he additionally acted as Ombudsman for all student, faculty, and staff complaints, often involving internal investigations. Bob has several published articles to his credit, in addition to his arbitration awards, and has also been recognized in Who’s Who Among America’s Teachers.
Furthermore, Bob served on several boards, commissions, and panels where he participated in resolving or adjudicating a variety of workplace issues across multiple industries. In all these roles, as both mediator and arbitrator, Bob often reviewed investigations to determine their proper execution and merit.
Additionally, he has qualified as an MD-110 investigator for Title VII and other discrimination-related charges, and is a “Lifetime Certificate Holder” of the Association of Workplace Investigators. Moreover, Bob earned a Master of Jurisprudence in Labor and Employment Law from Tulane University’s School of Law.
Bob continues to serve the labor management community and other groups as an Arbitrator, Mediator, Facilitator, Investigator, Trainer, and Educator. Further details about Bob’s unique qualifications can be found on his LinkedIn profile at Linkedin.com/in/boberstein.