Truth or Deception? Spot Lies & Hidden Agendas in the Workplace

Uncover Psychological Motives Behind Lies, Deploy Advanced Interview Techniques, & Utilize Powerful Observation Tools!

Instructor :
Bob Oberstein

Webinar ID:
16628

Date: JUN 03, 2025 (TUE)

Start Time: 10 AM PT - 11:30 AM PT

Duration: 90 Mins.

What you will learn

    • Recognize Signs Of Deception In Workplace Conversations And Investigations
    • Differentiate Between Falsification, Concealment, And Half-Truths
    • Analyze Verbal And Non-Verbal Cues To Detect Dishonesty
    • Apply Strategic Questioning Techniques To Reveal Hidden Truths
    • Master Effective Interview Strategies For Uncovering Deception
    • Enhance Observation Skills Using Visual And Audio Cues
    • Document Investigation Findings Clearly And ….
    • Recognize Signs Of Deception In Workplace Conversations And Investigations
    • Differentiate Between Falsification, Concealment, And Half-Truths
    • Analyze Verbal And Non-Verbal Cues To Detect Dishonesty
    • Apply Strategic Questioning Techniques To Reveal Hidden Truths
    • Master Effective Interview Strategies For Uncovering Deception
    • Enhance Observation Skills Using Visual And Audio Cues
    • Document Investigation Findings Clearly And Defensibly
    • Develop Tactful Confrontation Techniques To Address Deceptive Behavior

Course Description

Uncovering the truth in workplace investigations can feel like solving a complex puzzle—where hidden motives, conflicting stories, and deceptive tactics obscure the facts.

In high-stakes situations, the ability to detect lies and uncover the truth isn’t just a skill—it’s a necessity.

This 90-minute, high-impact webinar is designed to equip HR professionals, managers, investigators, and team leaders with the practical techniques needed to navigate deception confidently and make informed decisions.

What You’ll Learn:

    • Identify deception in workplace conversations and investigations.
    • Ask powerful, strategic questions to reveal hidden truths.
    • Analyze verbal and non-verbal cues that signal dishonesty.
    • Apply proven investigative methods to manage complex situations effectively.

Led by Bob Oberstein, a leading expert in workplace investigations and truth detection, this session delivers real-world strategies that professionals can immediately apply.

Whether you’re handling employee disputes, conducting interviews, or resolving conflicts, you’ll walk away with a sharper understanding of human behavior and a heightened ability to separate truth from deception.

By the end of this session, you’ll have the confidence and expertise to handle deceptive workplace situations with clarity, authority, and precision.

Enroll Now!

Uncovering the truth in workplace investigations can feel like solving a complex puzzle—where hidden motives, conflicting stories, and deceptive tactics obscure the facts.

In high-stakes situations, the ability to detect lies and uncover the truth isn’t just a skill—it’s a necessity.

This 90-minute, high-impact webinar is designed to equip HR professionals, managers, investigators, and team leaders with the practical techniques needed to navigate deception confidently and make informed decisions.

What You’ll Learn:

    • Identify deception in workplace conversations and investigations.
    • Ask powerful, strategic questions to reveal hidden truths.
    • Analyze verbal and non-verbal cues that signal dishonesty.
    • Apply proven investigative methods to manage complex situations effectively.

Led by Bob Oberstein, a leading expert in workplace investigations and truth detection, this session delivers real-world strategies that professionals can immediately apply.

Whether you’re handling employee disputes, conducting interviews, or resolving conflicts, you’ll walk away with a sharper understanding of human behavior and a heightened ability to separate truth from deception.

By the end of this session, you’ll have the confidence and expertise to handle deceptive workplace situations with clarity, authority, and precision.

Enroll Now!

Why you should attend

    • Are hidden agendas and deceptive practices costing you valuable resources?
    • How often do unresolved “he said-she said” scenarios disrupt your operational flow?
    • Is your team losing productivity to unresolved disputes and hidden agendas?
    • Are misleading behaviors and half-truths creating confusion and distrust in your team?

Unmasking the truth is more critical than ever in safeguarding your organization’s assets and reputation.

Dive into our training to uncover sophisticated techniques for detecting deception. You’ll learn not only to interpret body language and emotional cues but also to strategically apply multi-session interviews and complex questioning.

Elevate your investigative skills to protect and enhance your workplace integrity. Join this webinar to gain a deeper understanding of key strategies for identifying deception, including:

    • Understanding Deception: Explore the elements and differences between the two primary forms of deception: Falsification and Concealment.
    • Detecting Deception: Learn about various methods and techniques such as Emotional Cues, the Cognitive Approach, and the Attempted Control Approach.
    • Body Language and Demeanor: Assess the real impact of body language and demeanor in evidence – distinguishing between myth and fact.
    • Visual and Audio Observations: Enhance your skills in the proper use of visual and audio observations to catch subtle hints of dishonesty.
    • Interview Techniques: Discover how to leverage multiple interview techniques to extract truth and identify lies effectively.
    • Questioning Strategies: Understand the strategic application of “Yes” and “No” questions to elicit clear and concise responses.
    • Interview Sessions: Evaluate the benefits of using single versus multiple sessions for both subjects and witnesses of an investigation.
    • Effective Documentation: Learn how to make documentation a powerful tool in supporting the findings of your investigation.

This webinar will equip you with the necessary skills to handle investigations with confidence, ensuring you can decipher truth from deception with precision.

Join Now!

    • Are hidden agendas and deceptive practices costing you valuable resources?
    • How often do unresolved “he said-she said” scenarios disrupt your operational flow?
    • Is your team losing productivity to unresolved disputes and hidden agendas?
    • Are misleading behaviors and half-truths creating confusion and distrust in your team?

Unmasking the truth is more critical than ever in safeguarding your organization’s assets and reputation.

Dive into our training to uncover sophisticated techniques for detecting deception. You’ll learn not only to interpret body language and emotional cues but also to strategically apply multi-session interviews and complex questioning.

Elevate your investigative skills to protect and enhance your workplace integrity. Join this webinar to gain a deeper understanding of key strategies for identifying deception, including:

    • Understanding Deception: Explore the elements and differences between the two primary forms of deception: Falsification and Concealment.
    • Detecting Deception: Learn about various methods and techniques such as Emotional Cues, the Cognitive Approach, and the Attempted Control Approach.
    • Body Language and Demeanor: Assess the real impact of body language and demeanor in evidence – distinguishing between myth and fact.
    • Visual and Audio Observations: Enhance your skills in the proper use of visual and audio observations to catch subtle hints of dishonesty.
    • Interview Techniques: Discover how to leverage multiple interview techniques to extract truth and identify lies effectively.
    • Questioning Strategies: Understand the strategic application of “Yes” and “No” questions to elicit clear and concise responses.
    • Interview Sessions: Evaluate the benefits of using single versus multiple sessions for both subjects and witnesses of an investigation.
    • Effective Documentation: Learn how to make documentation a powerful tool in supporting the findings of your investigation.

This webinar will equip you with the necessary skills to handle investigations with confidence, ensuring you can decipher truth from deception with precision.

Join Now!

Course Agenda

1. Understanding Deception

    • Explore the psychological motivations behind deception.
    • Identify common patterns of dishonesty in workplace interactions.

2. Forms of Deception

    • Examine the two primary types of deception:
        • Falsification – Outright lies and false statements.
        • Concealment – Withholding or distorting information.
    • Discuss why a half-truth is considered a whole lie in investigations.

3. Behavioral Analysis & Detection Methods

    • Compare verbal vs. non-verbal behavior to detect inconsistencies.
    • Learn the three core deception detection approaches:
        • Emotional Cues – Spotting signs of stress, nervousness, or guilt.
        • Cognitive Approach – Identifying mental strain in deceptive responses.
        • Attempted Control Approach – Recognizing forced or overly controlled behavior.

4. Body Language & Demeanor: Myth vs. Fact

    • Understand the real impact of body language in deception detection.
    • Separate scientific fact from common misconceptions about demeanor evidence.

5. Observation Techniques

    • Improve visual and audio observation skills for detecting dishonesty.
    • Learn to identify subtle yet revealing behavioral shifts.

6. Interview & Questioning Strategies

    • Master advanced interview techniques to uncover hidden truths.
    • Develop effective questioning techniques, including:
        • The strategic use of “Yes” and “No” questions for clear responses.
        • Open-ended questioning to encourage detailed disclosures.
    • Evaluate the benefits of single vs. multiple interview sessions for both employees and witnesses.

7. Effective Documentation Practices

    • Learn how to document investigative findings accurately and strategically.
    • Use documentation as a tool to support conclusions and strengthen case credibility.

8. Confrontation Techniques

    • Discover tactful and effective methods for confronting deception.
    • Learn how to manage defensive reactions and denial strategies.

9. The Role of Parties in Deception

    • Examine how different individuals engage in deception.
    • Understand the use of denial as a deceptive tactic.

BONUS:

    1. PDF copy of the presentation handout for your future reference.
    2. Soft copy of the certificate of completion on request.
    3. Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email

1. Understanding Deception

    • Explore the psychological motivations behind deception.
    • Identify common patterns of dishonesty in workplace interactions.

2. Forms of Deception

    • Examine the two primary types of deception:
        • Falsification – Outright lies and false statements.
        • Concealment – Withholding or distorting information.
    • Discuss why a half-truth is considered a whole lie in investigations.

3. Behavioral Analysis & Detection Methods

    • Compare verbal vs. non-verbal behavior to detect inconsistencies.
    • Learn the three core deception detection approaches:
        • Emotional Cues – Spotting signs of stress, nervousness, or guilt.
        • Cognitive Approach – Identifying mental strain in deceptive responses.
        • Attempted Control Approach – Recognizing forced or overly controlled behavior.

4. Body Language & Demeanor: Myth vs. Fact

    • Understand the real impact of body language in deception detection.
    • Separate scientific fact from common misconceptions about demeanor evidence.

5. Observation Techniques

    • Improve visual and audio observation skills for detecting dishonesty.
    • Learn to identify subtle yet revealing behavioral shifts.

6. Interview & Questioning Strategies

    • Master advanced interview techniques to uncover hidden truths.
    • Develop effective questioning techniques, including:
        • The strategic use of “Yes” and “No” questions for clear responses.
        • Open-ended questioning to encourage detailed disclosures.
    • Evaluate the benefits of single vs. multiple interview sessions for both employees and witnesses.

7. Effective Documentation Practices

    • Learn how to document investigative findings accurately and strategically.
    • Use documentation as a tool to support conclusions and strengthen case credibility.

8. Confrontation Techniques

    • Discover tactful and effective methods for confronting deception.
    • Learn how to manage defensive reactions and denial strategies.

9. The Role of Parties in Deception

    • Examine how different individuals engage in deception.
    • Understand the use of denial as a deceptive tactic.

BONUS:

    1. PDF copy of the presentation handout for your future reference.
    2. Soft copy of the certificate of completion on request.
    3. Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email

Who is this course for

Everybody Benefits from Watching This. Even Better When Done as a Group!

    • Leaders Seeking To Foster A Culture Of Trust And Transparency
    • Managers Responsible For Resolving Conflicts And Ensuring Fair Workplace Practices
    • HR Professionals Addressing Complaints And Investigating Workplace Misconduct
    • Training Heads Designing Learning Paths To Enhance Investigative Capabilities
    • Department Heads Focused On Assigning Effective Training For Problem-Solving Skills
    • Compliance Officers Ensuring Ethical Standards And Investigative Accuracy
    • Legal Advisors Supporting Workplace Investigations With Fact-Based Evidence
    • Team Leads Handling Difficult Conversations And Addressing Trust Issues
    • Professionals Aspiring To Strengthen Their Conflict Resolution And Investigative Skills

Everybody Benefits from Watching This. Even Better When Done as a Group!

    • Leaders Seeking To Foster A Culture Of Trust And Transparency
    • Managers Responsible For Resolving Conflicts And Ensuring Fair Workplace Practices
    • HR Professionals Addressing Complaints And Investigating Workplace Misconduct
    • Training Heads Designing Learning Paths To Enhance Investigative Capabilities
    • Department Heads Focused On Assigning Effective Training For Problem-Solving Skills
    • Compliance Officers Ensuring Ethical Standards And Investigative Accuracy
    • Legal Advisors Supporting Workplace Investigations With Fact-Based Evidence
    • Team Leads Handling Difficult Conversations And Addressing Trust Issues
    • Professionals Aspiring To Strengthen Their Conflict Resolution And Investigative Skills

Instructor Profile

Bob Oberstein is uniquely qualified with over 50 years of labor relations experience on both sides of the table in both the private and public sectors, where he conducted countless investigations. Bob also served as the Director of the Labor Management Relations program at Ottawa University in Phoenix, where he additionally acted as Ombudsman for all student, faculty, and staff complaints, often involving internal investigations. Bob has several ....

Bob Oberstein is uniquely qualified with over 50 years of labor relations experience on both sides of the table in both the private and public sectors, where he conducted countless investigations. Bob also served as the Director of the Labor Management Relations program at Ottawa University in Phoenix, where he additionally acted as Ombudsman for all student, faculty, and staff complaints, often involving internal investigations. Bob has several published articles to his credit, in addition to his arbitration awards, and has also been recognized in Who’s Who Among America’s Teachers.

Furthermore, Bob served on several boards, commissions, and panels where he participated in resolving or adjudicating a variety of workplace issues across multiple industries. In all these roles, as both mediator and arbitrator, Bob often reviewed investigations to determine their proper execution and merit.

Additionally, he has qualified as an MD-110 investigator for Title VII and other discrimination-related charges, and is a “Lifetime Certificate Holder” of the Association of Workplace Investigators. Moreover, Bob earned a Master of Jurisprudence in Labor and Employment Law from Tulane University’s School of Law.

Bob continues to serve the labor management community and other groups as an Arbitrator, Mediator, Facilitator, Investigator, Trainer, and Educator. Further details about Bob’s unique qualifications can be found on his LinkedIn profile at Linkedin.com/in/boberstein.

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