Mediation Skills for Leaders : How to Transform Conflict into Team Productivity

Master the Art of Mediation to Unlock Team Performance and Drive Collaboration!

Instructor :
Ben Adkins

Webinar ID:
18134

Date: DEC 03, 2025 (TUE)

Start Time: 10 AM PT - 11 AM PT

Duration: 1 Hr.

Buy This Course in a Pack of 3 courses at 35% Discount HERE:

🛡️ The Workplace Harmony Bundle (3 Courses)

“Transform Toxicity, Master Mediation, and Champion Mental Well-being!”

 Courses Included:

    1. Toxic Employees, Major Consequences: Stop Bad Attitudes from Sabotaging Your Business (duration 90 Mins.), find out more details here
    2. Mediation Skills for Leaders : How to Transform Conflict into Team Productivity (duration 60 Mins.), find out more details here
    3. MENTAL HEALTH TIME BOMB: Future-Proof Your Workforce with Strategies That Keep Them Productive (duration 60 Mins.), find out more details here

This Bundle Empowers You To:

    • Handle Challenging Behaviors: Learn effective strategies to manage toxic employees and improve team dynamics.

Buy This Course in a Pack of 3 courses at 35% Discount HERE:

🛡️ The Workplace Harmony Bundle (3 Courses)

“Transform Toxicity, Master Mediation, and Champion Mental Well-being!”

 Courses Included:

    1. Toxic Employees, Major Consequences: Stop Bad Attitudes from Sabotaging Your Business (duration 90 Mins.), find out more details here
    2. Mediation Skills for Leaders : How to Transform Conflict into Team Productivity (duration 60 Mins.), find out more details here
    3. MENTAL HEALTH TIME BOMB: Future-Proof Your Workforce with Strategies That Keep Them Productive (duration 60 Mins.), find out more details here

This Bundle Empowers You To:

    • Handle Challenging Behaviors: Learn effective strategies to manage toxic employees and improve team dynamics.
    • Develop Mediation Skills: Resolve conflicts and turn resistance into cooperation.
    • Promote Mental Health: Implement practices that support employee well-being while maintaining compliance.

Why Buy the Pack?

    • Holistic Approach: Address behavioral issues and promote a healthy work environment.
    • Economical Choice: Benefit from the cost savings of purchasing the bundle.
    • Enhance Workplace Harmony: Reduce conflicts and support employee well-being for better productivity.

Note: Do you want to custom design your pack and choose courses of your choice? Just drop us an email at support@hrcomplianceinfo.com or call at Toll Free: +1 (888) 959-4972. We’ll be happy to help you!

                     Buy All 3 Courses at a 35% discount HERE

What will you learn

    • Overcome Key Leadership Challenges In Mediation And Conflict Resolution
    • Quantify The True Costs Of Unresolved Workplace Conflicts
    • Master Mediation Techniques For Six Common Workplace Conflict Types
    • Learn Structured And Flexible Approaches To Effective Mediation
    • Facilitate Productive Meetings And Ensure Long-Lasting Resolutions
    • Implement Strategies To Proactively Manage Future ….
    • Overcome Key Leadership Challenges In Mediation And Conflict Resolution
    • Quantify The True Costs Of Unresolved Workplace Conflicts
    • Master Mediation Techniques For Six Common Workplace Conflict Types
    • Learn Structured And Flexible Approaches To Effective Mediation
    • Facilitate Productive Meetings And Ensure Long-Lasting Resolutions
    • Implement Strategies To Proactively Manage Future Workplace Conflicts
    • Access A Comprehensive Mediator’s Toolkit For Leadership Success

Course Description

“Did you know that 85% of employees encounter workplace conflict?”

This not only disrupts team dynamics but also causes a sharp drop in productivity, leading to higher turnover.

Unresolved conflict can harm your organization by:

    • Halting essential communication
    • Disengaging employees, leaving them silent and unproductive in meetings
    • Damaging morale, increasing absenteeism, and pushing key talent out the door
    • Creating toxic environments with cliques, gossip, and sabotage
    • Jeopardizing customer satisfaction with poor service delivery
    • Leading to costly lawsuits, EEOC filings, and harassment claims

For leaders, conflict isn’t just an obstacle—it’s an opportunity. Effective leadership requires mastering the art of conflict resolution to transform disputes into productive dialogue. By fostering cooperation, leaders can build more cohesive, innovative teams that thrive.

Join our training and learn how to:

    • Transform resistance into understanding and unlock team performance
    • Master mediation strategies that turn conflict into collaboration
    • Lead facilitated, problem-solving sessions that drive consensus
    • Follow four key steps to effective mediation in any situation
    • Prepare employees for productive mediations that achieve results
    • Prevent conflicts from escalating and derailing your team
    • Empower employees to address conflicts constructively and hold them accountable for their commitments

Ben Adkins, a recognized expert in conflict management and leadership training, will provide actionable strategies to help you lead with confidence, resolve disputes, and create an environment of collaboration and trust.

🚀 Don’t let workplace conflicts hold you back! Join us and turn resistance into results.

Register now to secure your spot!

“Did you know that 85% of employees encounter workplace conflict?”

This not only disrupts team dynamics but also causes a sharp drop in productivity, leading to higher turnover.

Unresolved conflict can harm your organization by:

    • Halting essential communication
    • Disengaging employees, leaving them silent and unproductive in meetings
    • Damaging morale, increasing absenteeism, and pushing key talent out the door
    • Creating toxic environments with cliques, gossip, and sabotage
    • Jeopardizing customer satisfaction with poor service delivery
    • Leading to costly lawsuits, EEOC filings, and harassment claims

For leaders, conflict isn’t just an obstacle—it’s an opportunity. Effective leadership requires mastering the art of conflict resolution to transform disputes into productive dialogue. By fostering cooperation, leaders can build more cohesive, innovative teams that thrive.

Join our training and learn how to:

    • Transform resistance into understanding and unlock team performance
    • Master mediation strategies that turn conflict into collaboration
    • Lead facilitated, problem-solving sessions that drive consensus
    • Follow four key steps to effective mediation in any situation
    • Prepare employees for productive mediations that achieve results
    • Prevent conflicts from escalating and derailing your team
    • Empower employees to address conflicts constructively and hold them accountable for their commitments

Ben Adkins, a recognized expert in conflict management and leadership training, will provide actionable strategies to help you lead with confidence, resolve disputes, and create an environment of collaboration and trust.

🚀 Don’t let workplace conflicts hold you back! Join us and turn resistance into results.

Register now to secure your spot!

Why you should attend

Are you struggling to gain support or facing resistance from your team?

Effective mediation skills can help you turn that resistance into collaboration, creating a more productive and cohesive work environment.

Research shows that 89% of workplace disputes, when mediated by skilled leaders, result in improved teamwork and stronger relationships.

This training will equip you with the tools you need to navigate conflicts, drive better outcomes, and become a more effective leader.

By attending, you will:

    • Master conflict resolution strategies that increase collaboration and foster trust
    • Develop a versatile leadership toolkit that sets you apart from your peers
    • Enhance team productivity by turning workplace challenges into opportunities for growth
    • Reduce friction and improve communication across all levels of your organization
    • Advance your career by becoming a leader who confidently handles conflict and drives results

Conflict in the workplace is inevitable, but learning how to transform resistance into productive dialogue will not only benefit your team but also boost your own leadership skills and career trajectory.

🚀 Don’t miss this opportunity to grow as a leader!

Register today and start turning conflict into collaboration.

Are you struggling to gain support or facing resistance from your team?

Effective mediation skills can help you turn that resistance into collaboration, creating a more productive and cohesive work environment.

Research shows that 89% of workplace disputes, when mediated by skilled leaders, result in improved teamwork and stronger relationships.

This training will equip you with the tools you need to navigate conflicts, drive better outcomes, and become a more effective leader.

By attending, you will:

    • Master conflict resolution strategies that increase collaboration and foster trust
    • Develop a versatile leadership toolkit that sets you apart from your peers
    • Enhance team productivity by turning workplace challenges into opportunities for growth
    • Reduce friction and improve communication across all levels of your organization
    • Advance your career by becoming a leader who confidently handles conflict and drives results

Conflict in the workplace is inevitable, but learning how to transform resistance into productive dialogue will not only benefit your team but also boost your own leadership skills and career trajectory.

🚀 Don’t miss this opportunity to grow as a leader!

Register today and start turning conflict into collaboration.

Areas Covered

    • The Unexpected Major Challenge in Leadership Mediation
      Discover the often-overlooked obstacles leaders face when mediating workplace conflicts.
    • Quantifying the Impact: The Costs of Conflict
      Understand the financial and operational toll that unresolved disputes can have on your organization.
    • 6 Key Conflict Types: From Boss-Employee to Business-to-Business
      Learn how to identify and manage the six most common types of workplace conflicts.
    • The Effectiveness of Mediation Explained
      Explore why mediation is one of the most effective tools for conflict resolution and how it benefits leaders and teams alike.
    • Mediation Approaches: Mechanic vs. Organic
      Compare structured (mechanic) and flexible (organic) mediation styles to determine which is best for different conflict situations.
    • Understanding When Leadership Mediation Works (and Doesn’t)
      Identify the factors that influence the success of mediation and when other approaches might be needed.
    • Guidelines for Initial Meetings with Employees
      Learn how to structure your first meeting with employees to set the right tone for a successful mediation.
    • Conducting a Productive Three-Party Meeting
      Master the process of facilitating a three-party mediation session that ensures open communication and problem-solving.
    • Three Essential Roles of the Leader-as-Mediator
      Discover the key responsibilities leaders must assume when acting as a mediator to drive resolution.
    • The Power of Conciliatory Gestures in Mediation
      Learn how small, conciliatory gestures can create breakthroughs in tense conflict situations.
    • Ensuring Resolutions That Last
      Explore strategies to ensure that mediation results in long-lasting, sustainable resolutions.
    • Strategies for Proactively Managing Future Conflicts
      Develop proactive measures to anticipate and manage conflicts before they escalate.
    • What to Do When Mediation Doesn’t Succeed?
      Understand alternative actions leaders can take if mediation fails to resolve the conflict.
    • Mediator’s Toolkit and Essential Resources
      Gain access to essential tools and resources every leader needs to mediate effectively.

BONUS:

    1. PDF copy of the presentation handout for your future reference.
    2. Soft copy of the certificate of completion on request.
    3. Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email.
    • The Unexpected Major Challenge in Leadership Mediation
      Discover the often-overlooked obstacles leaders face when mediating workplace conflicts.
    • Quantifying the Impact: The Costs of Conflict
      Understand the financial and operational toll that unresolved disputes can have on your organization.
    • 6 Key Conflict Types: From Boss-Employee to Business-to-Business
      Learn how to identify and manage the six most common types of workplace conflicts.
    • The Effectiveness of Mediation Explained
      Explore why mediation is one of the most effective tools for conflict resolution and how it benefits leaders and teams alike.
    • Mediation Approaches: Mechanic vs. Organic
      Compare structured (mechanic) and flexible (organic) mediation styles to determine which is best for different conflict situations.
    • Understanding When Leadership Mediation Works (and Doesn’t)
      Identify the factors that influence the success of mediation and when other approaches might be needed.
    • Guidelines for Initial Meetings with Employees
      Learn how to structure your first meeting with employees to set the right tone for a successful mediation.
    • Conducting a Productive Three-Party Meeting
      Master the process of facilitating a three-party mediation session that ensures open communication and problem-solving.
    • Three Essential Roles of the Leader-as-Mediator
      Discover the key responsibilities leaders must assume when acting as a mediator to drive resolution.
    • The Power of Conciliatory Gestures in Mediation
      Learn how small, conciliatory gestures can create breakthroughs in tense conflict situations.
    • Ensuring Resolutions That Last
      Explore strategies to ensure that mediation results in long-lasting, sustainable resolutions.
    • Strategies for Proactively Managing Future Conflicts
      Develop proactive measures to anticipate and manage conflicts before they escalate.
    • What to Do When Mediation Doesn’t Succeed?
      Understand alternative actions leaders can take if mediation fails to resolve the conflict.
    • Mediator’s Toolkit and Essential Resources
      Gain access to essential tools and resources every leader needs to mediate effectively.

BONUS:

    1. PDF copy of the presentation handout for your future reference.
    2. Soft copy of the certificate of completion on request.
    3. Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email.

Who is this course for

Everybody Benefits from Watching This. Even Better When Done as a Group!

    • Leaders Seeking to Transform Team Conflicts Into Productive Collaboration
    • Department Heads Looking to Resolve Workplace Issues and Boost Morale
    • Individuals Striving to Enhance Their Conflict Resolution and Leadership Skills
    • Training Managers Designing Tailored Learning Paths for Team Development
    • HR Professionals Focused on Reducing Turnover and Improving Employee Engagement
    • Supervisors Aiming to Foster Open Communication and Solve Team Disputes
    • Project Managers Needing to Keep Teams Aligned and Minimize Conflicts
    • Executive Leaders Looking to Drive Organizational Change Through Better Mediation
    • Team Leads Managing High-Pressure Environments with Conflicting Personalities

Everybody Benefits from Watching This. Even Better When Done as a Group!

    • Leaders Seeking to Transform Team Conflicts Into Productive Collaboration
    • Department Heads Looking to Resolve Workplace Issues and Boost Morale
    • Individuals Striving to Enhance Their Conflict Resolution and Leadership Skills
    • Training Managers Designing Tailored Learning Paths for Team Development
    • HR Professionals Focused on Reducing Turnover and Improving Employee Engagement
    • Supervisors Aiming to Foster Open Communication and Solve Team Disputes
    • Project Managers Needing to Keep Teams Aligned and Minimize Conflicts
    • Executive Leaders Looking to Drive Organizational Change Through Better Mediation
    • Team Leads Managing High-Pressure Environments with Conflicting Personalities

Instructor Profile

Ben Adkins has presented more than 3000 training programs, board retreats, workshops and webinars since 1990. Ben helps companies and government agencies improve teamwork, leadership, productivity and communication. Ben is a conflict coach who works with organizations, teams and individuals to strategically manage conflict and improve bottom line performance. He has personally mediated hundreds of disputes and he has taught hundreds of people how to be successful mediators themselves...

Ben Adkins has presented more than 3000 training programs, board retreats, workshops and webinars since 1990.

Ben helps companies and government agencies improve teamwork, leadership, productivity and communication. Ben is a conflict coach who works with organizations, teams and individuals to strategically manage conflict and improve bottom line performance. He has personally mediated hundreds of disputes and he has taught hundreds of people how to be successful mediators themselves.

Ben is a master trainer with Mediation Training Institute International, a senior trainer with Mediation Dynamics, a board member of Tarrant County Association of Mediators, an adjunct faculty member of the National College of District Attorneys for twenty years and an author or co-author of numerous training and development courses.

Ben was a long time weekly columnist for the Fort Worth Business Press; author of articles in business journals; co-author of Power Tools for Leaders and a former board member of the American Society of Training and Development.

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