Mastering Constructive Feedback: The C.A.R.E. Model for Building Accountability and Positive Change

Stop Silent Conflicts from Eroding Team Morale!

Instructor :
Bruce Lee

Webinar ID:
15325

Date: JAN 07, 2025 (TUE)

Start Time: 11 AM PT - 12:30 PM PT

Duration: 90 Mins.

What you will learn

    • Develop Essential Communication And Interpersonal Skills For Workplace Success
    • Master 8 Key Communication Principles To Improve Engagement
    • Learn To Read And Interpret Body Language Effectively
    • Build Relationships With 3 Core Development Strategies….
    • Develop Essential Communication And Interpersonal Skills For Workplace Success
    • Master 8 Key Communication Principles To Improve Engagement
    • Learn To Read And Interpret Body Language Effectively
    • Build Relationships With 3 Core Development Strategies
    • Understand Leadership Styles That Foster Trust And Accountability
    • Identify Negative Performance And Resolve Workplace Dysfunction
    • Recognize The Snowball Effect Of Uncontrolled Negative Behaviors
    • Use Correct Language And Actions For Effective Issue Resolution
    • Create An Action Plan With Top CARE Strategies And Tools

Course Description

Are you facing any of these critical issues in your organization?

    • Pervasive negativity that’s impacting team spirit.
    • Offensive language and unjust criticism undermining respect among employees.
    • Concerns over personal hygiene or inappropriate attire creating discomfort.
    • Divisive discussions on sensitive topics like religion or politics.
    • Tardiness and subpar performance eroding productivity.

In today’s fast-paced work environment, ignoring negative behavior can drastically affect employee morale and overall productivity. Effective feedback is essential to prevent these issues from spiraling out of control.

The Consequences of Ignored Negativity:

Unchecked, these behaviors can lead to a toxic work environment, damaging team motivation and dynamics. In severe cases, it may result in harassment, discrimination, or even legal implications, putting your organization at risk.

Embrace the C.A.R.E. Model for Positive Change:

This 90-minute webinar introduces the C.A.R.E. Model, an innovative approach that helps turn negative behavior into growth opportunities while fostering accountability. In today’s climate, promoting a positive work culture isn’t just beneficial—it’s essential for organizational success.

What You’ll Gain:

    • Master the art of delivering constructive feedback that leads to real improvement.
    • Learn techniques to nurture a culture of growth, development, and accountability.
    • Develop skills to handle complex situations confidently, protecting team morale and productivity.

Take the First Step Towards Positive Change:

Register Now to transform your approach to feedback, enhance workplace dynamics, and become a true agent of positive change!

Are you facing any of these critical issues in your organization?

    • Pervasive negativity that’s impacting team spirit.
    • Offensive language and unjust criticism undermining respect among employees.
    • Concerns over personal hygiene or inappropriate attire creating discomfort.
    • Divisive discussions on sensitive topics like religion or politics.
    • Tardiness and subpar performance eroding productivity.

In today’s fast-paced work environment, ignoring negative behavior can drastically affect employee morale and overall productivity. Effective feedback is essential to prevent these issues from spiraling out of control.

The Consequences of Ignored Negativity:

Unchecked, these behaviors can lead to a toxic work environment, damaging team motivation and dynamics. In severe cases, it may result in harassment, discrimination, or even legal implications, putting your organization at risk.

Embrace the C.A.R.E. Model for Positive Change:

This 90-minute webinar introduces the C.A.R.E. Model, an innovative approach that helps turn negative behavior into growth opportunities while fostering accountability. In today’s climate, promoting a positive work culture isn’t just beneficial—it’s essential for organizational success.

What You’ll Gain:

    • Master the art of delivering constructive feedback that leads to real improvement.
    • Learn techniques to nurture a culture of growth, development, and accountability.
    • Develop skills to handle complex situations confidently, protecting team morale and productivity.

Take the First Step Towards Positive Change:

Register Now to transform your approach to feedback, enhance workplace dynamics, and become a true agent of positive change!

Why you should attend

Great leadership relies on the ability to give and receive feedback effectively. Addressing negative behaviors promptly and directly allows leaders to set clear expectations and build a culture of ownership and responsibility.

In such an environment, every team member is not only aware of their actions’ impact but is also accountable to both themselves and the organization.

This interactive and enriching webinar is designed to empower you with essential skills for giving constructive feedback that leads to real improvement.

    • Learn to shift the focus from blame to self-awareness, encouraging critical thinking and proactive problem-solving.
    • Understand how to create a culture of accountability where every team member is motivated to contribute positively.

Exclusive Bonus: Master the Art of Engagement

As a special bonus, attendees will receive 3 valuable self-tests that are designed to enhance your leadership abilities by helping you:

    • Empower, engage, and inspire employees, fostering long-term loyalty.
    • Boost retention within your organization.
    • Master coaching techniques that elevate team engagement and overall performance.

Register NOW and take your leadership skills to the next level!

Great leadership relies on the ability to give and receive feedback effectively. Addressing negative behaviors promptly and directly allows leaders to set clear expectations and build a culture of ownership and responsibility.

In such an environment, every team member is not only aware of their actions’ impact but is also accountable to both themselves and the organization.

This interactive and enriching webinar is designed to empower you with essential skills for giving constructive feedback that leads to real improvement.

    • Learn to shift the focus from blame to self-awareness, encouraging critical thinking and proactive problem-solving.
    • Understand how to create a culture of accountability where every team member is motivated to contribute positively.

Exclusive Bonus: Master the Art of Engagement

As a special bonus, attendees will receive 3 valuable self-tests that are designed to enhance your leadership abilities by helping you:

    • Empower, engage, and inspire employees, fostering long-term loyalty.
    • Boost retention within your organization.
    • Master coaching techniques that elevate team engagement and overall performance.

Register NOW and take your leadership skills to the next level!

Course Agenda

  1. Why You Need to Develop Communication and Interpersonal Skills
  2. 8 Vital Communication Principles
  3. How to Read and Understand Body Language
  4. 3 Core Strategies for Relationship Development
  5. Leadership Styles That Create Trust
  6. What Creates Workplace Dysfunction and How to Correct It
  7. Identify Negative Workplace Performance Measures
  8. The ‘Snowball Effect’ of Uncontrolled Negative People
  9. How to Identify When You’re Starting to Lose Control
  10. Using the Right Language and Practices to Resolve Issues
  11. Tools for Developing an Effective Corrective Action Plan
  12. Top 10 Measures and Solutions for C.A.R.E.

Bonus Material:

    • Free PDF E-Book: “Why Trust Me? Making Trust Your Competitive Edge”
    • Self-Test: Rate Your Soft Skill Leadership Attributes (employee loyalty focus)
    • Self-Test: Confidential Leadership Empowerment Survey (employee retention focus)
    • COACH: Coaching Skills Self-Assessment (how to coach, empower, and be coached)
    • My L.I.S.T.: Understand Employee Motivation and Drive
    • E-Book: “Keep Your Nurses and Healthcare Professionals for Life” (for healthcare professionals)
  1. Why You Need to Develop Communication and Interpersonal Skills
  2. 8 Vital Communication Principles
  3. How to Read and Understand Body Language
  4. 3 Core Strategies for Relationship Development
  5. Leadership Styles That Create Trust
  6. What Creates Workplace Dysfunction and How to Correct It
  7. Identify Negative Workplace Performance Measures
  8. The ‘Snowball Effect’ of Uncontrolled Negative People
  9. How to Identify When You’re Starting to Lose Control
  10. Using the Right Language and Practices to Resolve Issues
  11. Tools for Developing an Effective Corrective Action Plan
  12. Top 10 Measures and Solutions for C.A.R.E.

Bonus Material:

    • Free PDF E-Book: “Why Trust Me? Making Trust Your Competitive Edge”
    • Self-Test: Rate Your Soft Skill Leadership Attributes (employee loyalty focus)
    • Self-Test: Confidential Leadership Empowerment Survey (employee retention focus)
    • COACH: Coaching Skills Self-Assessment (how to coach, empower, and be coached)
    • My L.I.S.T.: Understand Employee Motivation and Drive
    • E-Book: “Keep Your Nurses and Healthcare Professionals for Life” (for healthcare professionals)

Who is this course for

Everybody benefits from watching this. Even better when done as a group!

    • HR Managers
    • Team Leaders
    • Supervisors
    • Department Heads
    • Project Managers
    • Operations Managers
    • Talent Development Specialists
    • Workplace Trainers
    • Senior Executives

Everybody benefits from watching this. Even better when done as a group!

    • HR Managers
    • Team Leaders
    • Supervisors
    • Department Heads
    • Project Managers
    • Operations Managers
    • Talent Development Specialists
    • Workplace Trainers
    • Senior Executives

Instructor Profile

Bruce Lee is an international event speaker, who brings practical business leadership, training and management experience gained in a good cross section of industries. Bruce has been providing education keynotes, workshops and webinars all across North America full time for the past 33 years. He now follows his passion – working with individuals and organizations to fast track and maximize the results they need to grow their careers, enhance their business success and lead a fuller personal life. He shares practical, real life examples on the most current topics people need...

Bruce Lee is an international event speaker, who brings practical business leadership, training and management experience gained in a good cross section of industries.

Bruce has been providing education keynotes, workshops and webinars all across North America full time for the past 33 years.

He now follows his passion – working with individuals and organizations to fast track and maximize the results they need to grow their careers, enhance their business success and lead a fuller personal life.

He shares practical, real life examples on the most current topics people need, and each presentation includes a variety of complimentary additional resources, articles and tools to support the content and measure skill levels. The focus is on improving engagement and team building with the added value of aligning corporate strategy to create high performance employees.

The results are increased engagement and productivity for individuals, departments, and organizations; higher profitability; and increased customer and client satisfaction. Above all, the intent of every presentation is to ensure implementation of the ideas and strategies to move people ahead with a realizable return on their education event investment. Otherwise, why provide the training?

In 2016 Bruce published his book: Why Trust Me? Making Trust Your Competitive Edge, with two updated versions.

Bruce experience gained in a good cross section of industries:

  • Charter Bank branch management and Alberta Manager for the VISA credit card Division of a Canadian Bank,
  • Senior marketing representative for a fully integrated Canadian oil and gas company,
  • Senior executive recruiter, establishing a consultant/referral partner office in England
  • Owning and managing a 24 hour a day, 365 days a year retail convenience store and gas bar business.
  • Marketing / Director of Service Development for a health care training company, specializing in patient and staff engagement, special projects and a focus on patient satisfaction survey measurement tools
  • As a hobby, organizes and chairs election campaign at every level of government
  • Active on several community associations in a leadership / board member role
  • Is active outdoors and a regular blood donor, with 501 donations to date.

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