Mastering Constructive Disagreement: Turning Conflict Into Collaboration
Communicate, Collaborate, and Resolve Differences Without the Drama!
Instructor :
Larry Johnson
Webinar ID:
19745
Date: MAR 25, 2025 (TUE)
Start Time: 10 AM PT - 11:00 AM PT
Duration: 1 Hr.
What you will learn
-
- Express Your Opinions Clearly Without Causing Conflict
- Manage Tough Conversations With Confidence And Professionalism
- Prevent Disagreements From Escalating Into Heated Arguments
- Stay Calm And Avoid Defensiveness When Confronted
- Use A Three-Step Model To Address Key Issues
- Negotiate Solutions Without Compromising Your Perspective
- Gain Buy-In And Ensure A Fair Hearing For ….
-
- Express Your Opinions Clearly Without Causing Conflict
- Manage Tough Conversations With Confidence And Professionalism
- Prevent Disagreements From Escalating Into Heated Arguments
- Stay Calm And Avoid Defensiveness When Confronted
- Use A Three-Step Model To Address Key Issues
- Negotiate Solutions Without Compromising Your Perspective
- Gain Buy-In And Ensure A Fair Hearing For Ideas
- Shift From Blame To A Solution-Oriented Mindset
Course Description
Disagreements in the workplace are inevitable—but how you handle them makes all the difference.
When managed effectively, disagreements fuel innovation, strengthen relationships, and lead to better decisions. However, without the right skills, they can cause tension, disrupt teamwork, and hinder progress.
Too often, professionals either stay silent to avoid conflict or push too hard, turning discussions into heated debates that damage relationships.
This webinar provides the tools to strike the perfect balance—asserting your perspective while respecting others.
Led by renowned trainer and speaker Larry Johnson, this engaging session will equip you with practical techniques to navigate workplace disagreements with confidence and professionalism.
What You’ll Learn:
-
- How to express your opinions effectively—without triggering defensivenessStrategies to de-escalate conflicts and keep conversations productive
- The key to active listening—understanding others’ viewpoints before responding
- Techniques to turn disagreements into collaboration for stronger outcomes
- How to foster a culture of respectful dialogue that benefits both individuals and teams
With the right approach, disagreement doesn’t have to be divisive—it can be a powerful tool for growth and success.
Join us and master the art of constructive disagreement today!
Enroll Now!
Disagreements in the workplace are inevitable—but how you handle them makes all the difference.
When managed effectively, disagreements fuel innovation, strengthen relationships, and lead to better decisions. However, without the right skills, they can cause tension, disrupt teamwork, and hinder progress.
Too often, professionals either stay silent to avoid conflict or push too hard, turning discussions into heated debates that damage relationships.
This webinar provides the tools to strike the perfect balance—asserting your perspective while respecting others.
Led by renowned trainer and speaker Larry Johnson, this engaging session will equip you with practical techniques to navigate workplace disagreements with confidence and professionalism.
What You’ll Learn:
-
- How to express your opinions effectively—without triggering defensivenessStrategies to de-escalate conflicts and keep conversations productive
- The key to active listening—understanding others’ viewpoints before responding
- Techniques to turn disagreements into collaboration for stronger outcomes
- How to foster a culture of respectful dialogue that benefits both individuals and teams
With the right approach, disagreement doesn’t have to be divisive—it can be a powerful tool for growth and success.
Join us and master the art of constructive disagreement today!
Enroll Now!
Why you should attend
Workplace disagreements can feel frustrating, uncomfortable, and even unproductive—but what if you could turn them into opportunities for collaboration and better results?
Too often, conflicts escalate due to poor communication, misunderstandings, or emotional reactions. This course gives you practical tools to navigate disagreements with confidence and professionalism—whether with colleagues, subordinates, or even your boss.
By attending this webinar, you will:
-
- Develop strategies to communicate your perspective effectively—without creating tension
- Gain techniques to de-escalate conflicts before they spiral into unproductive arguments
- Learn how to find common ground and turn opposing viewpoints into solutions
- Enhance your leadership and teamwork skills by fostering constructive conversations
- Increase your influence and credibility by handling disagreements with confidence
Instead of avoiding conflict or letting it derail productivity, learn how to harness it for stronger relationships, better decisions, and long-term success.
Join us and start turning differences into powerful discussions today!
Register Today!
Workplace disagreements can feel frustrating, uncomfortable, and even unproductive—but what if you could turn them into opportunities for collaboration and better results?
Too often, conflicts escalate due to poor communication, misunderstandings, or emotional reactions. This course gives you practical tools to navigate disagreements with confidence and professionalism—whether with colleagues, subordinates, or even your boss.
By attending this webinar, you will:
-
- Develop strategies to communicate your perspective effectively—without creating tension
- Gain techniques to de-escalate conflicts before they spiral into unproductive arguments
- Learn how to find common ground and turn opposing viewpoints into solutions
- Enhance your leadership and teamwork skills by fostering constructive conversations
- Increase your influence and credibility by handling disagreements with confidence
Instead of avoiding conflict or letting it derail productivity, learn how to harness it for stronger relationships, better decisions, and long-term success.
Join us and start turning differences into powerful discussions today!
Register Today!
Areas Covered
1. Understanding Constructive Disagreement
-
- Why disagreement is necessary for growth and innovation
- The common pitfalls of handling disagreements poorly
- The impact of communication styles on workplace conflicts
2. Navigating Difficult Conversations with Confidence
-
- How to address tough issues with customers, colleagues, and managers
- Techniques to keep discussions productive and prevent escalation into arguments
- How to manage emotional reactions and avoid defensiveness when confronted
3. Identifying When & How to Engage in Conflict
-
- A three-step model to determine whether an issue is worth confronting
- The difference between productive and destructive disagreements
- How to pick the right time and approach for difficult discussions
4. Negotiating Solutions & Gaining Buy-In
-
- How to negotiate differences of opinion without compromising key priorities
- Strategies to win a fair hearing for your perspective
- The art of finding common ground and fostering mutual understanding
5. Building a Culture of Constructive Dialogue
-
- Shifting from a blame mindset to a solution-oriented approach
- Encouraging open, respectful communication within teams
- Practical steps to create a workplace where diverse opinions drive success
BONUS:
-
- PDF copy of the presentation handout for your future reference.
- Soft copy of the certificate of completion on request.
- Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email
1. Understanding Constructive Disagreement
-
- Why disagreement is necessary for growth and innovation
- The common pitfalls of handling disagreements poorly
- The impact of communication styles on workplace conflicts
2. Navigating Difficult Conversations with Confidence
-
- How to address tough issues with customers, colleagues, and managers
- Techniques to keep discussions productive and prevent escalation into arguments
- How to manage emotional reactions and avoid defensiveness when confronted
3. Identifying When & How to Engage in Conflict
-
- A three-step model to determine whether an issue is worth confronting
- The difference between productive and destructive disagreements
- How to pick the right time and approach for difficult discussions
4. Negotiating Solutions & Gaining Buy-In
-
- How to negotiate differences of opinion without compromising key priorities
- Strategies to win a fair hearing for your perspective
- The art of finding common ground and fostering mutual understanding
5. Building a Culture of Constructive Dialogue
-
- Shifting from a blame mindset to a solution-oriented approach
- Encouraging open, respectful communication within teams
- Practical steps to create a workplace where diverse opinions drive success
BONUS:
-
- PDF copy of the presentation handout for your future reference.
- Soft copy of the certificate of completion on request.
- Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email
Who is this course for
Everybody Benefits from Watching This. Even Better When Done as a Group!
-
- Managers And Team Leaders Handling Workplace Conflicts
- HR Professionals Managing Employee Relations And Disputes
- Business Owners Seeking Stronger Team Collaboration
- Customer Service Professionals Handling Difficult Conversations
- Project Managers Navigating Cross-Functional Team Disagreements
- Executives And Decision-Makers Encouraging Open Dialogue
- Employees Wanting To Communicate Assertively And Respectfully
- Anyone Seeking To Improve Conflict Resolution Skills
Everybody Benefits from Watching This. Even Better When Done as a Group!
-
- Managers And Team Leaders Handling Workplace Conflicts
- HR Professionals Managing Employee Relations And Disputes
- Business Owners Seeking Stronger Team Collaboration
- Customer Service Professionals Handling Difficult Conversations
- Project Managers Navigating Cross-Functional Team Disagreements
- Executives And Decision-Makers Encouraging Open Dialogue
- Employees Wanting To Communicate Assertively And Respectfully
- Anyone Seeking To Improve Conflict Resolution Skills
Instructor Profile
Larry Johnson, CSP, is the co-author of two top-selling books: Absolute Honesty: Building a Corporate Culture That Values Straight Talk and Rewards Integrity and Generations Inc. – From Boomers to Linksters – Managing the Friction Between Generations at Work. He has contributed to the Huffington Post and has been quoted in the Wall Street Journal and Harvard Business Review. Larry has been interviewed on CNN and has authored over 200 published articles on improving organizational culture.
An in-demand speaker and organizational culture expert, Larry has delivered more than 2,000 paid presentations for association conferences, corporations, and government organizations including the Texas Apartment Association, American Bus Association, SHRM (Society of Human Resource Management), National Apartment Association, American Health Care Association, Harley-Davidson, Southwest Airlines, Westinghouse, and the Nuclear Regulatory Commission.
He has also presented more than 300 webinars for his own clients and various webinar companies.
Larry’s Education & Designations:
- M.A. in Counseling Psychology from Northern Arizona University, Flagstaff, AZ
- B.A. in Education from Arizona State University, Tempe, AZ
- CSP (Certified Speaking Professional) from the National Speakers Association
Larry’s Experience:
- 4 years in health care management
- 7 years as a training manager in government and the private sector
35 years as president of his own training and consulting firm
