Manager’s Guide to Communication: Building Trust and Managing Difficult Dialogues

Ready to Transform Communication into a Competitive Edge?

Instructor :
Brenda Neckvatal

Webinar ID:
17457

Date: SEPT 19, 2024 (THU)

Start Time: 10 AM PT - 11 AM PT

Duration: 1 Hr.

What will you learn

    • Explore Core Principles Of Communication And Their Organizational Impact
    • Gain Insights Into Overcoming Common Workplace Communication Challenges
    • Learn Strategies For Navigating Sensitive And Difficult Conversations
    • Develop Skills For Effective Communication In Challenging Situations
    • Foster A Culture Of Open Dialogue And Team Trust
    • Equip Managers To Handle ….
    • Explore Core Principles Of Communication And Their Organizational Impact
    • Gain Insights Into Overcoming Common Workplace Communication Challenges
    • Learn Strategies For Navigating Sensitive And Difficult Conversations
    • Develop Skills For Effective Communication In Challenging Situations
    • Foster A Culture Of Open Dialogue And Team Trust
    • Equip Managers To Handle Serious Employee Relations Issues Professionally
    • Understand Disciplinary Actions, Terminations, And Legal Requirements
    • Learn Coaching Strategies To Improve Leaders’ Communication Skills
    • Cultivate A Positive, Productive, And Collaborative Work Environment

Course Description

Unlock the power of effective communication in management with our 60-minute webinar designed to equip you with essential skills for successful leadership.

Effective communication is not just a skill—it’s the foundation of great leadership. In this session, you’ll explore how to confidently navigate a range of scenarios, from routine interactions to more challenging conversations with your team.

What you’ll learn:

    • Navigate difficult conversations with strategies that build trust and understanding.
    • Foster collaboration and enhance team dynamics through clear, empathetic communication.
    • Real-life examples and practical tips to apply immediately in your managerial role.
    • Techniques to reduce misunderstandings and manage conflicts effectively.

This course goes beyond theory, providing actionable insights and tools you can use to improve your communication skills as a manager.

Whether you’re dealing with everyday discussions or addressing more complex issues, you’ll leave with a stronger ability to foster a positive and productive workplace.

Join us to transform your approach to communication and become the leader your team needs.

Enroll Now!

Unlock the power of effective communication in management with our 60-minute webinar designed to equip you with essential skills for successful leadership.

Effective communication is not just a skill—it’s the foundation of great leadership. In this session, you’ll explore how to confidently navigate a range of scenarios, from routine interactions to more challenging conversations with your team.

What you’ll learn:

    • Navigate difficult conversations with strategies that build trust and understanding.
    • Foster collaboration and enhance team dynamics through clear, empathetic communication.
    • Real-life examples and practical tips to apply immediately in your managerial role.
    • Techniques to reduce misunderstandings and manage conflicts effectively.

This course goes beyond theory, providing actionable insights and tools you can use to improve your communication skills as a manager.

Whether you’re dealing with everyday discussions or addressing more complex issues, you’ll leave with a stronger ability to foster a positive and productive workplace.

Join us to transform your approach to communication and become the leader your team needs.

Enroll Now!

Why you should attend

In today’s fast-paced and dynamic work environment, effective communication is more crucial than ever for successful leadership.

As a manager, your ability to communicate clearly, empathetically, and confidently can directly impact your team’s productivity, morale, and overall success.

This comprehensive course is specifically designed to equip you with the essential skills and proven techniques needed to navigate the complexities of workplace communication. From routine conversations to more challenging discussions, you will gain valuable insights into how to handle a wide range of scenarios that arise in day-to-day management.

What you’ll gain:

    • Master the art of communication by learning strategies that build trust, foster collaboration, and enhance team dynamics.
    • Learn to manage difficult conversations with confidence, turning potential conflicts into opportunities for growth and understanding.
    • Reduce misunderstandings and improve your ability to address sensitive topics with tact and clarity.
    • Practical, real-world examples will provide you with actionable tools you can implement immediately to improve your communication style.

By attending this course, you will not only enhance your ability to lead effectively but also create a more positive, productive, and cohesive work environment.

Whether you’re a seasoned manager or new to a leadership role, this session offers valuable takeaways that will help you communicate more effectively with your team.

Transform your communication skills and become the manager who drives success through meaningful, impactful conversations.

Join Now!

In today’s fast-paced and dynamic work environment, effective communication is more crucial than ever for successful leadership.

As a manager, your ability to communicate clearly, empathetically, and confidently can directly impact your team’s productivity, morale, and overall success.

This comprehensive course is specifically designed to equip you with the essential skills and proven techniques needed to navigate the complexities of workplace communication. From routine conversations to more challenging discussions, you will gain valuable insights into how to handle a wide range of scenarios that arise in day-to-day management.

What you’ll gain:

    • Master the art of communication by learning strategies that build trust, foster collaboration, and enhance team dynamics.
    • Learn to manage difficult conversations with confidence, turning potential conflicts into opportunities for growth and understanding.
    • Reduce misunderstandings and improve your ability to address sensitive topics with tact and clarity.
    • Practical, real-world examples will provide you with actionable tools you can implement immediately to improve your communication style.

By attending this course, you will not only enhance your ability to lead effectively but also create a more positive, productive, and cohesive work environment.

Whether you’re a seasoned manager or new to a leadership role, this session offers valuable takeaways that will help you communicate more effectively with your team.

Transform your communication skills and become the manager who drives success through meaningful, impactful conversations.

Join Now!

Areas Covered

    • Delve Into the Core Principles of Communication: Participants will explore the foundational principles of communication and understand its impact on team dynamics, productivity, and organizational culture. Through interactive discussions and real-world examples, managers will gain insights into common communication challenges in the workplace and learn practical strategies for overcoming them.
    • Navigating Difficult Conversations: A key focus of this course is teaching managers how to approach sensitive topics such as performance issues, conflicts, and other employee concerns with empathy and professionalism.
    • Developing Effective Communication in Challenging Situations: Participants will build the ability to communicate effectively in difficult scenarios, fostering a culture of open dialogue and trust within their teams.
    • Handling Serious Employee Relations Issues: This session will equip managers with the tools and techniques needed to address serious and egregious employee relations issues. From misconduct to disciplinary actions and terminations, participants will learn how to handle these situations with clarity, fairness, and sensitivity, while adhering to organizational policies and legal requirements.
    • Coaching Strategies for Leaders: The course will also cover coaching strategies for leaders within the organization. Managers will learn how to mentor and guide their team leaders in improving their communication skills, thereby cascading effective communication practices throughout the organization.
    • Comprehensive Understanding and Application: By the end of this session, managers will emerge with a comprehensive understanding of how to effectively communicate with employees, navigate difficult conversations with confidence, and cultivate a positive and productive work environment. Join us to sharpen your communication skills and elevate your effectiveness as a manager in today’s dynamic workplace.

BONUS:

    1. PDF copy of the presentation handout for your future reference.
    2. Soft copy of the certificate of completion on request.
    3. Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email.
    • Delve Into the Core Principles of Communication: Participants will explore the foundational principles of communication and understand its impact on team dynamics, productivity, and organizational culture. Through interactive discussions and real-world examples, managers will gain insights into common communication challenges in the workplace and learn practical strategies for overcoming them.
    • Navigating Difficult Conversations: A key focus of this course is teaching managers how to approach sensitive topics such as performance issues, conflicts, and other employee concerns with empathy and professionalism.
    • Developing Effective Communication in Challenging Situations: Participants will build the ability to communicate effectively in difficult scenarios, fostering a culture of open dialogue and trust within their teams.
    • Handling Serious Employee Relations Issues: This session will equip managers with the tools and techniques needed to address serious and egregious employee relations issues. From misconduct to disciplinary actions and terminations, participants will learn how to handle these situations with clarity, fairness, and sensitivity, while adhering to organizational policies and legal requirements.
    • Coaching Strategies for Leaders: The course will also cover coaching strategies for leaders within the organization. Managers will learn how to mentor and guide their team leaders in improving their communication skills, thereby cascading effective communication practices throughout the organization.
    • Comprehensive Understanding and Application: By the end of this session, managers will emerge with a comprehensive understanding of how to effectively communicate with employees, navigate difficult conversations with confidence, and cultivate a positive and productive work environment. Join us to sharpen your communication skills and elevate your effectiveness as a manager in today’s dynamic workplace.

BONUS:

    1. PDF copy of the presentation handout for your future reference.
    2. Soft copy of the certificate of completion on request.
    3. Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email.

Who is this course for

Everybody Benefits from Watching This. Even Better When Done as a Group!

    • HR professionals
    • HR managers
    • HR Directors
    • HR Generalists
    • Human Resource Business Partners
    • CEO’s
    • Presidents
    • Owners
    • Partners
    • COO
    • VP of Human Resources
    • Chief Learning Officer

Everybody Benefits from Watching This. Even Better When Done as a Group!

    • HR professionals
    • HR managers
    • HR Directors
    • HR Generalists
    • Human Resource Business Partners
    • CEO’s
    • Presidents
    • Owners
    • Partners
    • COO
    • VP of Human Resources
    • Chief Learning Officer

Instructor Profile

Brenda Neckvatal is an international award-winning HR professional and two-time best-selling author. She not only helps business leaders get the people side of their business right, but she is also a specialist in crisis management, government contracting HR compliance, and a mentor to rising entrepreneurs, business leaders, HR champions, and professionals. Brenda has been featured in Forbes, Fast Company, Inc., and US News & World Report. She began her HR career after a solid fourteen-year stint in retail management. She enjoys helping people solve their unique problems; human resources offered her the ability to support her coworkers more effectively. Having benefited from ....

Brenda Neckvatal is an international award-winning HR professional and two-time best-selling author. She not only helps business leaders get the people side of their business right, but she is also a specialist in crisis management, government contracting HR compliance, and a mentor to rising entrepreneurs, business leaders, HR champions, and professionals.

Brenda has been featured in Forbes, Fast Company, Inc., and US News & World Report. She began her HR career after a solid fourteen-year stint in retail management. She enjoys helping people solve their unique problems; human resources offered her the ability to support her coworkers more effectively. Having benefited from working for six Fortune 500 companies, she leverages her experience to advise her audience to use tried and trusted best practices that help small businesses achieve their workforce goals. In her combined 30-year career in human resources and business, she has consulted with over 500 small businesses and C-suite leaders, optimizing employee effectiveness and helping mitigate the high costs associated with making hasty employment-related decisions.

She has dealt with complex employee situations involving workplace violence, a near stabbing, deliberately inciting fear among coworkers, stalking, breaches of protocol around national security, assault, suicide, death, homicide, and a potential active shooter scenario.

Brenda is a devoted volunteer in the Navy SEAL community and is constantly finding new ways to support veterans of Naval Special Warfare. She dedicates 32 weeks a year to working with The Honor Foundation, supporting the career transition of Special Forces personnel by providing them with her knowledge, insight, and creativity. Perseverance, integrity, and relentless optimism are just a few of the qualities you will encounter when meeting and working with Brenda.

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