Instructor :
Bob Churilla

Webinar ID:
18333

• • Feeling Overwhelmed by Emotionally Charged Employees in the Workplace?
  • Is it a Leader’s Role to Offer Constant Emotional Support?

Managing the emotional dynamics within your team can be challenging. When employees overshare, seek continuous affirmation, or struggle with criticism, it’s tempting to avoid confrontation to maintain comfort. However, ignoring emotional needs or leading from a place of fear only perpetuates the problem. Addressing these emotions is crucial for team harmony and productivity.

Leaders and managers must leverage emotional intelligence to guide emotionally expressive employees, especially when their behavior disrupts team dynamics.

Join Bob Churilla, Ph.D. in Conflict Resolution and Organizational Development, for this insightful 90-minute webinar where you will:

• • Master emotional intelligence techniques to better support employees struggling with their emotions.
  • Explore the root causes of intense emotions and their potential links to mental health challenges.
  • Learn effective communication strategies for engaging with emotionally expressive team members.
  • Hone skills in active listening, paraphrasing, and asking the right questions to foster healthier interactions.
  • Understand how to recognize potential threats of violence and create a safe, harmonious workspace.

Elevate your leadership skills and create a more emotionally balanced workplace. 🚀

Secure your spot today!

• • Feeling Overwhelmed by Emotionally Charged Employees in the Workplace?
  • Is it a Leader’s Role to Offer Constant Emotional Support?

Managing the emotional dynamics within your team can be challenging. When employees overshare, seek continuous affirmation, or struggle with criticism, it’s tempting to avoid confrontation to maintain comfort. However, ignoring emotional needs or leading from a place of fear only perpetuates the problem. Addressing these emotions is crucial for team harmony and productivity.

Leaders and managers must leverage emotional intelligence to guide emotionally expressive employees, especially when their behavior disrupts team dynamics.

Join Bob Churilla, Ph.D. in Conflict Resolution and Organizational Development, for this insightful 90-minute webinar where you will:

• • Master emotional intelligence techniques to better support employees struggling with their emotions.
  • Explore the root causes of intense emotions and their potential links to mental health challenges.
  • Learn effective communication strategies for engaging with emotionally expressive team members.
  • Hone skills in active listening, paraphrasing, and asking the right questions to foster healthier interactions.
  • Understand how to recognize potential threats of violence and create a safe, harmonious workspace.

Elevate your leadership skills and create a more emotionally balanced workplace. 🚀

Secure your spot today!

Are Emotions in Your Workplace Disrupting Team Productivity?

While emotions are an inherent part of being human, in the workplace, unmanaged emotional outbursts can derail productivity and damage team dynamics. Leaders and managers often struggle to navigate these situations without exacerbating the issue. By avoiding confrontation or not addressing emotional behavior, we inadvertently fuel further disruption.

This 90-minute webinar is designed to equip you with actionable strategies to confidently address emotional challenges in the workplace.

Whether you’re dealing with emotionally needy employees, team members overwhelmed by personal stress, or those facing mental health concerns, this training will help you lead with empathy while protecting your team’s productivity.

Key Reasons to Attend:

• • Master essential tools like active listening, empathy, and reframing to guide emotionally expressive employees back to productive, focused work.
  • Identify mental health red flags and learn how to support employees by connecting them with the right resources.
  • Effectively communicate with emotionally charged individuals while avoiding common pitfalls that escalate tensions.
  • Learn proactive measures to recognize and mitigate potential threats of violence in the workplace, fostering a safe environment for your entire team.
  • Boost your leadership confidence by learning how to handle sensitive emotional situations and turn them into opportunities for team growth.
  • Position yourself as a emotionally intelligent leader who can handle complex emotional dynamics, improving your leadership skills and advancing your career.

Don’t let unmanaged emotions disrupt your workplace. Take control and empower your leadership.

Enroll now and transform how you lead!

Are Emotions in Your Workplace Disrupting Team Productivity?

While emotions are an inherent part of being human, in the workplace, unmanaged emotional outbursts can derail productivity and damage team dynamics. Leaders and managers often struggle to navigate these situations without exacerbating the issue. By avoiding confrontation or not addressing emotional behavior, we inadvertently fuel further disruption.

This 90-minute webinar is designed to equip you with actionable strategies to confidently address emotional challenges in the workplace.

Whether you’re dealing with emotionally needy employees, team members overwhelmed by personal stress, or those facing mental health concerns, this training will help you lead with empathy while protecting your team’s productivity.

Key Reasons to Attend:

• • Master essential tools like active listening, empathy, and reframing to guide emotionally expressive employees back to productive, focused work.
  • Identify mental health red flags and learn how to support employees by connecting them with the right resources.
  • Effectively communicate with emotionally charged individuals while avoiding common pitfalls that escalate tensions.
  • Learn proactive measures to recognize and mitigate potential threats of violence in the workplace, fostering a safe environment for your entire team.
  • Boost your leadership confidence by learning how to handle sensitive emotional situations and turn them into opportunities for team growth.
  • Position yourself as a emotionally intelligent leader who can handle complex emotional dynamics, improving your leadership skills and advancing your career.

Don’t let unmanaged emotions disrupt your workplace. Take control and empower your leadership.

Enroll now and transform how you lead!

I. Understanding Emotions in the Workplace

• • Recognizing Normal Emotions: Understanding that emotions are a natural part of the workplace dynamic.
  • Giving Voice to Employees: Encouraging employees to express emotions in a productive manner.
  • Mastering Active Listening: Developing skills to listen with empathy and respond effectively.

II. Developing Emotional Intelligence

• • Core Elements of Emotional Intelligence: Learn the key components of emotional intelligence and why they matter.
  • Identifying Your Own Emotions: Techniques for self-awareness and emotional regulation as a leader.
  • Recognizing Employee Emotions: How to accurately interpret and respond to the emotions of your team.
  • Building Empathy: Practical strategies to foster empathy and enhance workplace relationships.
  • Strengthening Self-Control and Self-Regulation: Managing your emotions while navigating emotionally charged situations.

III. Addressing the Emotional Employee

• • Common Causes of Strong Emotions: Explore how stress, hormonal imbalances, sleep deprivation, and diet can trigger intense emotions.
  • Understanding Mental Health Issues: Identifying symptoms of mental disorders such as depression, mood disorders, and personality disorders.
  • Leveraging Employee Assistance Programs (EAPs): How to direct employees to appropriate resources and support systems.
  • Compliance with the Americans with Disabilities Act (ADA): Understand legal protections and responsibilities when addressing employee mental health.

IV. Effective Communication with Emotional Employees

• • Paraphrasing and Clarifying Comments: How to reframe emotional statements to foster productive dialogue.
  • Asking the Right Questions: Techniques to engage emotionally expressive employees constructively.
  • Listening More Than Speaking: Why it’s important to prioritize listening when managing emotional conversations.
  • Reframing Inflammatory Comments: Strategies to de-escalate potentially volatile conversations.

V. Managerial Interventions for Emotional Employees

• • Coaching the Emotional Employee: How to guide emotional employees toward more constructive behavior.
  • Holding Accountability Conversations: Conducting discussions that hold employees accountable for emotional outbursts.
  • Assessing Potential Mental Health Issues: Recognizing when to involve HR or external support for employees showing signs of distress.
  • Referring to HR for Support: When and how to involve Human Resources in managing emotional employees.
  • Applying Discipline Where Necessary: Steps to take when emotions negatively affect workplace behavior and performance.

VI. Managing the Threat of Employee Violence

• • Assessing the Risk of Violence: Recognizing early warning signs like mood swings, substance abuse, and aggressive behavior.
  • Responding to Threats of Violence: Using a threat assessment team to mitigate potential workplace violence.
  • Identifying Suicidal Employees: Learn how to recognize and support employees exhibiting signs of severe emotional distress.
  • Creating a Supportive Environment: Promote a culture of communication, empathy, and early intervention to prevent escalation.
  • Empathy and Communication Training: Equip leaders with skills to foster a safe, open, and emotionally intelligent workplace.

BONUS:

1. 1. PDF copy of the presentation handout for your future reference.
   2. Soft copy of the certificate of completion on request.
   3. Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email.

I. Understanding Emotions in the Workplace

• • Recognizing Normal Emotions: Understanding that emotions are a natural part of the workplace dynamic.
  • Giving Voice to Employees: Encouraging employees to express emotions in a productive manner.
  • Mastering Active Listening: Developing skills to listen with empathy and respond effectively.

II. Developing Emotional Intelligence

• • Core Elements of Emotional Intelligence: Learn the key components of emotional intelligence and why they matter.
  • Identifying Your Own Emotions: Techniques for self-awareness and emotional regulation as a leader.
  • Recognizing Employee Emotions: How to accurately interpret and respond to the emotions of your team.
  • Building Empathy: Practical strategies to foster empathy and enhance workplace relationships.
  • Strengthening Self-Control and Self-Regulation: Managing your emotions while navigating emotionally charged situations.

III. Addressing the Emotional Employee

• • Common Causes of Strong Emotions: Explore how stress, hormonal imbalances, sleep deprivation, and diet can trigger intense emotions.
  • Understanding Mental Health Issues: Identifying symptoms of mental disorders such as depression, mood disorders, and personality disorders.
  • Leveraging Employee Assistance Programs (EAPs): How to direct employees to appropriate resources and support systems.
  • Compliance with the Americans with Disabilities Act (ADA): Understand legal protections and responsibilities when addressing employee mental health.

IV. Effective Communication with Emotional Employees

• • Paraphrasing and Clarifying Comments: How to reframe emotional statements to foster productive dialogue.
  • Asking the Right Questions: Techniques to engage emotionally expressive employees constructively.
  • Listening More Than Speaking: Why it’s important to prioritize listening when managing emotional conversations.
  • Reframing Inflammatory Comments: Strategies to de-escalate potentially volatile conversations.

V. Managerial Interventions for Emotional Employees

• • Coaching the Emotional Employee: How to guide emotional employees toward more constructive behavior.
  • Holding Accountability Conversations: Conducting discussions that hold employees accountable for emotional outbursts.
  • Assessing Potential Mental Health Issues: Recognizing when to involve HR or external support for employees showing signs of distress.
  • Referring to HR for Support: When and how to involve Human Resources in managing emotional employees.
  • Applying Discipline Where Necessary: Steps to take when emotions negatively affect workplace behavior and performance.

VI. Managing the Threat of Employee Violence

• • Assessing the Risk of Violence: Recognizing early warning signs like mood swings, substance abuse, and aggressive behavior.
  • Responding to Threats of Violence: Using a threat assessment team to mitigate potential workplace violence.
  • Identifying Suicidal Employees: Learn how to recognize and support employees exhibiting signs of severe emotional distress.
  • Creating a Supportive Environment: Promote a culture of communication, empathy, and early intervention to prevent escalation.
  • Empathy and Communication Training: Equip leaders with skills to foster a safe, open, and emotionally intelligent workplace.

BONUS:

1. 1. PDF copy of the presentation handout for your future reference.
   2. Soft copy of the certificate of completion on request.
   3. Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email.

Everybody benefits from watching this. Even better when done as a group!

• • Leaders Seeking to Build Emotionally Resilient Teams
  • Department Heads Looking to Improve Team Communication
  • Managers Struggling with Emotionally Needy Employees
  • HR Professionals Addressing Mental Health in the Workplace
  • Training Heads Designing Emotional Intelligence Programs
  • Supervisors Handling Disruptive Emotional Behaviors
  • Business Owners Looking to Foster a Healthy, Safe Work Environment
  • Team Leads Dealing with Stress and Burnout in Employees
  • Conflict Resolution Specialists Aiming to Defuse Tensions

Everybody benefits from watching this. Even better when done as a group!

• • Leaders Seeking to Build Emotionally Resilient Teams
  • Department Heads Looking to Improve Team Communication
  • Managers Struggling with Emotionally Needy Employees
  • HR Professionals Addressing Mental Health in the Workplace
  • Training Heads Designing Emotional Intelligence Programs
  • Supervisors Handling Disruptive Emotional Behaviors
  • Business Owners Looking to Foster a Healthy, Safe Work Environment
  • Team Leads Dealing with Stress and Burnout in Employees
  • Conflict Resolution Specialists Aiming to Defuse Tensions