Instructor :
Bob McKenzie

Webinar ID:
18448

Workplace investigations often go beyond harassment, discrimination, and bullying complaints. Organizations must also address a wide range of misconduct issues, including:

• • Theft, safety violations, retaliation, and vandalism
  • Off-the-clock work, substance abuse, and social media breaches
  • Violations of company policies and ethical standards

Typically, HR or management oversees these investigations, though complex cases may require a specialized consultant or IT professional.

Whether you’re directly involved or overseeing the process, understanding the art and science of investigations is crucial.

Conducting an investigation is both methodical and interpersonal:

• • The Science: Following detailed, standardized protocols to minimize liability and protect the organization.
  • The Art: Building rapport with interviewees, creating a safe environment, and navigating stressful interviews effectively.

Employers are obligated to initiate investigations within 48 hours for cases involving harassment or discrimination. However, dealing with reluctant participants and navigating confidentiality requires nuanced skills.

Key Takeaways You’ll Gain:

• • Documentation Techniques: Best practices for accurate record-keeping and report writing
  • Final Report Essentials: Learn critical components to minimize liability
  • Conducting Lawful Searches: Know when and how to search desks, computers, or personal items
  • Legal Counsel Involvement: Identify the right moments to include legal advisors
  • Evidence Gathering: Collect robust evidence for reliable, unbiased conclusions

Join this 90-minute webinar to master proven investigation techniques and ensure every case is handled fairly and impartially. You’ll gain actionable insights that help foster a positive workplace culture and mitigate legal risks.

Ensure you’re not just experienced, but expertly trained to conduct thorough, legally sound investigations that build trust and protect your organization.

Join Now!

Workplace investigations often go beyond harassment, discrimination, and bullying complaints. Organizations must also address a wide range of misconduct issues, including:

• • Theft, safety violations, retaliation, and vandalism
  • Off-the-clock work, substance abuse, and social media breaches
  • Violations of company policies and ethical standards

Typically, HR or management oversees these investigations, though complex cases may require a specialized consultant or IT professional.

Whether you’re directly involved or overseeing the process, understanding the art and science of investigations is crucial.

Conducting an investigation is both methodical and interpersonal:

• • The Science: Following detailed, standardized protocols to minimize liability and protect the organization.
  • The Art: Building rapport with interviewees, creating a safe environment, and navigating stressful interviews effectively.

Employers are obligated to initiate investigations within 48 hours for cases involving harassment or discrimination. However, dealing with reluctant participants and navigating confidentiality requires nuanced skills.

Key Takeaways You’ll Gain:

• • Documentation Techniques: Best practices for accurate record-keeping and report writing
  • Final Report Essentials: Learn critical components to minimize liability
  • Conducting Lawful Searches: Know when and how to search desks, computers, or personal items
  • Legal Counsel Involvement: Identify the right moments to include legal advisors
  • Evidence Gathering: Collect robust evidence for reliable, unbiased conclusions

Join this 90-minute webinar to master proven investigation techniques and ensure every case is handled fairly and impartially. You’ll gain actionable insights that help foster a positive workplace culture and mitigate legal risks.

Ensure you’re not just experienced, but expertly trained to conduct thorough, legally sound investigations that build trust and protect your organization.

Join Now!

In today’s workplace, the ability to conduct thorough, fair, and effective investigations is critical to maintaining a safe and compliant environment.

This training equips you with essential skills to manage complex investigations confidently, minimize risk, and ensure accountability.

Whether you’re an HR professional, manager, or external consultant, you’ll gain valuable insights that empower you to handle sensitive cases with precision and professionalism.

Here’s what you’ll gain from attending:

• • Clear Understanding of Investigation Essentials: Learn why timely and impartial investigations are crucial to maintaining a safe, respectful, and compliant workplace.
  • Effective Questioning Techniques: Discover how to ask the right questions to victims, witnesses, and the accused to uncover the truth and gain reliable information.
  • Evaluating Credibility: Understand strategies for assessing the credibility of all parties involved to ensure findings are well-supported and accurate.
  • Comprehensive Reporting Skills: Master the art of writing detailed, legally sound reports and understand who should receive them to maintain confidentiality and compliance.
  • Handling Reluctant Witnesses: Learn best practices for managing reluctant witnesses and non-responses to prevent gaps in the investigation process.
  • Guidance for Post-Investigation Communication: Know how to communicate with victims and witnesses after the investigation, especially when corrective actions are taken, to maintain trust and transparency.

This training is designed to enhance your investigative skills, enabling you to handle workplace challenges confidently, protect your organization from legal risks, and support a positive work culture.

Don’t miss this opportunity to advance your career and be the go-to expert in workplace investigations!

Enroll Now!

In today’s workplace, the ability to conduct thorough, fair, and effective investigations is critical to maintaining a safe and compliant environment.

This training equips you with essential skills to manage complex investigations confidently, minimize risk, and ensure accountability.

Whether you’re an HR professional, manager, or external consultant, you’ll gain valuable insights that empower you to handle sensitive cases with precision and professionalism.

Here’s what you’ll gain from attending:

• • Clear Understanding of Investigation Essentials: Learn why timely and impartial investigations are crucial to maintaining a safe, respectful, and compliant workplace.
  • Effective Questioning Techniques: Discover how to ask the right questions to victims, witnesses, and the accused to uncover the truth and gain reliable information.
  • Evaluating Credibility: Understand strategies for assessing the credibility of all parties involved to ensure findings are well-supported and accurate.
  • Comprehensive Reporting Skills: Master the art of writing detailed, legally sound reports and understand who should receive them to maintain confidentiality and compliance.
  • Handling Reluctant Witnesses: Learn best practices for managing reluctant witnesses and non-responses to prevent gaps in the investigation process.
  • Guidance for Post-Investigation Communication: Know how to communicate with victims and witnesses after the investigation, especially when corrective actions are taken, to maintain trust and transparency.

This training is designed to enhance your investigative skills, enabling you to handle workplace challenges confidently, protect your organization from legal risks, and support a positive work culture.

Don’t miss this opportunity to advance your career and be the go-to expert in workplace investigations!

Enroll Now!

• • Understanding the Duty to Investigate: Learn about the employer’s responsibility to initiate investigations promptly and ensure compliance with legal requirements.
  • Defining Harassment and Bullying: Get clear on what constitutes harassment and bullying in the workplace, and understand the legal definitions and implications.
  • Recognizing the Effects of Harassment and Bullying: Explore how these behaviors impact individuals, teams, and organizational culture, and why timely intervention is crucial.
  • Determining Who Should Conduct the Investigation: Understand when to assign investigations to HR, management, or external experts like consultants or IT professionals.
  • Implementing Interim Actions: Learn how to take immediate steps to protect involved parties and maintain a safe workplace environment while the investigation is ongoing.
  • Interviewing the Accuser: Master techniques for speaking to the accuser, gathering accurate details, and building trust during sensitive conversations.
  • Identifying and Interviewing Witnesses: Discover methods for identifying key witnesses, conducting effective interviews, and ensuring thorough information gathering.
  • Reviewing Information and Following Up: Learn how to analyze collected data, identify inconsistencies, and conduct follow-up interviews as needed.
  • Interviewing the Accused: Gain skills to approach conversations with the accused professionally, maintain objectivity, and gather their perspective.
  • Making a Determination: Understand how to evaluate findings, assess credibility, and reach a fair and unbiased conclusion based on evidence.
  • Notifying the Parties: Learn the best practices for communicating outcomes to the accuser, accused, and other relevant parties while maintaining confidentiality.
  • Writing the Investigation Report: Develop skills to draft a clear, comprehensive, and legally sound report that details the investigation process and findings.
  • Review of Real-World Example: Analyze a real-world case study to see how investigation principles are applied in practice.
  • Action Items for Employers: Identify practical steps and strategies that employers can implement immediately to enhance their investigation process.
  • Open Q&A Session: Address any remaining questions and ensure clarity on all aspects of conducting workplace investigations.

BONUS:

1. 1. PDF copy of the presentation handout for your future reference.
   2. Soft copy of the certificate of completion on request.
   3. Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email.

• • Understanding the Duty to Investigate: Learn about the employer’s responsibility to initiate investigations promptly and ensure compliance with legal requirements.
  • Defining Harassment and Bullying: Get clear on what constitutes harassment and bullying in the workplace, and understand the legal definitions and implications.
  • Recognizing the Effects of Harassment and Bullying: Explore how these behaviors impact individuals, teams, and organizational culture, and why timely intervention is crucial.
  • Determining Who Should Conduct the Investigation: Understand when to assign investigations to HR, management, or external experts like consultants or IT professionals.
  • Implementing Interim Actions: Learn how to take immediate steps to protect involved parties and maintain a safe workplace environment while the investigation is ongoing.
  • Interviewing the Accuser: Master techniques for speaking to the accuser, gathering accurate details, and building trust during sensitive conversations.
  • Identifying and Interviewing Witnesses: Discover methods for identifying key witnesses, conducting effective interviews, and ensuring thorough information gathering.
  • Reviewing Information and Following Up: Learn how to analyze collected data, identify inconsistencies, and conduct follow-up interviews as needed.
  • Interviewing the Accused: Gain skills to approach conversations with the accused professionally, maintain objectivity, and gather their perspective.
  • Making a Determination: Understand how to evaluate findings, assess credibility, and reach a fair and unbiased conclusion based on evidence.
  • Notifying the Parties: Learn the best practices for communicating outcomes to the accuser, accused, and other relevant parties while maintaining confidentiality.
  • Writing the Investigation Report: Develop skills to draft a clear, comprehensive, and legally sound report that details the investigation process and findings.
  • Review of Real-World Example: Analyze a real-world case study to see how investigation principles are applied in practice.
  • Action Items for Employers: Identify practical steps and strategies that employers can implement immediately to enhance their investigation process.
  • Open Q&A Session: Address any remaining questions and ensure clarity on all aspects of conducting workplace investigations.

BONUS:

1. 1. PDF copy of the presentation handout for your future reference.
   2. Soft copy of the certificate of completion on request.
   3. Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email.

Everybody benefits from watching this. Even better when done as a group!

• • Leaders Looking to Foster a Trustworthy and Safe Workplace: Gain the tools to identify and address workplace misconduct with confidence.
  • Department Heads Aiming to Empower Teams with Strong Investigative Skills: Learn to equip team members to handle sensitive issues effectively.
  • Professionals Seeking to Build Competence in Conducting Thorough Investigations: Develop essential skills to manage investigations independently and accurately.
  • Training Managers Designing Comprehensive Learning Paths for Compliance: Discover effective strategies to include investigative training in development programs.
  • HR Professionals Focused on Reducing Liability and Ensuring Fairness: Gain insights into best practices for legally sound and impartial investigations.
  • Compliance Officers Working to Uphold Ethical Standards and Policies: Learn key techniques to investigate breaches in a structured, reliable manner.
  • Workplace Safety Managers Prioritizing a Safe and Respectful Work Environment: Equip yourself to handle reports of misconduct that impact safety and morale.
  • Employee Relations Specialists Managing Workplace Conflict and Harassment Cases: Build proficiency in resolving complaints with a fair, structured approach.
  • Operations Leaders Committed to Maintaining Productivity Amid Misconduct Issues: Learn practical methods to address issues without disrupting workplace harmony.

Everybody benefits from watching this. Even better when done as a group!

• • Leaders Looking to Foster a Trustworthy and Safe Workplace: Gain the tools to identify and address workplace misconduct with confidence.
  • Department Heads Aiming to Empower Teams with Strong Investigative Skills: Learn to equip team members to handle sensitive issues effectively.
  • Professionals Seeking to Build Competence in Conducting Thorough Investigations: Develop essential skills to manage investigations independently and accurately.
  • Training Managers Designing Comprehensive Learning Paths for Compliance: Discover effective strategies to include investigative training in development programs.
  • HR Professionals Focused on Reducing Liability and Ensuring Fairness: Gain insights into best practices for legally sound and impartial investigations.
  • Compliance Officers Working to Uphold Ethical Standards and Policies: Learn key techniques to investigate breaches in a structured, reliable manner.
  • Workplace Safety Managers Prioritizing a Safe and Respectful Work Environment: Equip yourself to handle reports of misconduct that impact safety and morale.
  • Employee Relations Specialists Managing Workplace Conflict and Harassment Cases: Build proficiency in resolving complaints with a fair, structured approach.
  • Operations Leaders Committed to Maintaining Productivity Amid Misconduct Issues: Learn practical methods to address issues without disrupting workplace harmony.