Developing Conflict Competent Leaders
Learn Why Conflict Is Necessary and How to Manage It to Foster Innovation & Productivity!
Instructor :
Bob Churilla
Webinar ID:
3866
Date: 21 July 22, THU
Start Time: 10 am PT
Duration: 90 Mins
What you will learn
- Learn the Five Conflict Styles, What Causes Conflict and How to Deescalate It
- Practical Methods to Handle and Resolve Conflict
- Learn Distributive and Interest Based Negotiation Techniques…
- Learn the Five Conflict Styles, What Causes Conflict and How to Deescalate It
- Practical Methods to Handle and Resolve Conflict
- How Conflict Arises on Teams, How it may spread and How to Use it for Better Decision Making
- Learn Distributive and Interest Based Negotiation Techniques.
- Techniques like Brainstorming and Nominal Group Technique to Reach Consensus
- Various Advantages and Disadvantages of Various Approaches to Conflict Management
Course Description
- Are you so focused on building a happy, engaged workforce that you, as a leader, are becoming profoundly conflict-avoidant?
- Are you allowing priority lists to balloon for fear of saying “no” to anyone
- Are you creating inefficient workarounds rather than dealing with an unproductive team member?
- Do you find your team members let their frustration and resentment toward one another fester rather than working through it?
It’s not surprising that you, knowingly or unknowingly, encourage a culture of avoiding a conflict at all costs instead of harnessing it as a positive force!
In this webinar, participants will learn how to harness the power of conflict as leaders in their organizations.
- The five conflict styles.
- What causes conflict and how to deescalate it
- Participants will examine their own conflict styles and those they lead.
- Various types of conflict that exist will be looked at and strategies leaders can use to deal with conflict that can be disruptive to their organizations.
- Special attention will be given to conflict on teams, between departments and other outside organizations a leader may have to deal with.
- How conflict arises on teams, how it may spread and how to use it for better decision making
- During the webinar, an overview of group dynamics will be presented and how this affects the likelihood of conflict on work teams.
- While conflict can be destructive, it also has benefits. It is these benefits that leaders must tap into in order to create high performing teams.
- Finally, participants will learn leadership strategies in dealing with conflict in their organizations.
- Various techniques like nominal group technique, distributive and interest based negotiation will be presented to help leaders negotiate, resolve and manage conflict.
Join to learn more…
- Are you so focused on building a happy, engaged workforce that you, as a leader, are becoming profoundly conflict-avoidant?
- Are you allowing priority lists to balloon for fear of saying “no” to anyone
- Are you creating inefficient workarounds rather than dealing with an unproductive team member?
- Do you find your team members let their frustration and resentment toward one another fester rather than working through it?
It’s not surprising that you, knowingly or unknowingly, encourage a culture of avoiding a conflict at all costs instead of harnessing it as a positive force!
In this webinar, participants will learn how to harness the power of conflict as leaders in their organizations.
- The five conflict styles.
- What causes conflict and how to deescalate it
- Participants will examine their own conflict styles and those they lead.
- Various types of conflict that exist will be looked at and strategies leaders can use to deal with conflict that can be disruptive to their organizations.
- Special attention will be given to conflict on teams, between departments and other outside organizations a leader may have to deal with.
- How conflict arises on teams, how it may spread and how to use it for better decision making
- During the webinar, an overview of group dynamics will be presented and how this affects the likelihood of conflict on work teams.
- While conflict can be destructive, it also has benefits. It is these benefits that leaders must tap into in order to create high performing teams.
- Finally, participants will learn leadership strategies in dealing with conflict in their organizations.
- Various techniques like nominal group technique, distributive and interest based negotiation will be presented to help leaders negotiate, resolve and manage conflict.
Join to learn more…
Why you should attend
Leaders face conflict on a regular basis when directing teams, managing change and communicating within and outside their organizations.
We’re are more or less programmed to think of conflict as a negative thing- but as this webinar will show, it can be beneficial!
In this webinar, Bob Churilla, a Ph.D. in Conflict Resolution and Organizational Development, shows how by understanding conflict dynamics, Leaders can use it for making team perform even better!
After attending this webinar, participants will understand that:
- Conflict is a natural part of life and that leadership requires conflict-competent leaders that are able to manage and resolve conflict.
- How Conflict management is a core competency of being a leader.
- How to harness conflict as a positive force, instead of avoiding it and missing out on opportunities to grow.
- You will get practical advice on how to handle existing conflict with real listening, finding solutions and encouraging a culture which channels creative tension into innovative results.
Join us now.
Leaders face conflict on a regular basis when directing teams, managing change and communicating within and outside their organizations.
We’re are more or less programmed to think of conflict as a negative thing- but as this webinar will show, it can be beneficial!
In this webinar, Bob Churilla, a Ph.D. in Conflict Resolution and Organizational Development, shows how by understanding conflict dynamics, Leaders can use it for making team perform even better!
After attending this webinar, participants will understand that:
- Conflict is a natural part of life and that leadership requires conflict-competent leaders that are able to manage and resolve conflict.
- How Conflict management is a core competency of being a leader.
- How to harness conflict as a positive force, instead of avoiding it and missing out on opportunities to grow.
- You will get practical advice on how to handle existing conflict with real listening, finding solutions and encouraging a culture which channels creative tension into innovative results.
Join us now.
Areas Covered
- Conflict Styles
- Dynamics of Conflict
- Conflict Management
- Team and Group Dynamics
- Reaching Consensus
- Leadership and Conflict
- Negotiation
- Conflict Styles
- Dynamics of Conflict
- Conflict Management
- Team and Group Dynamics
- Reaching Consensus
- Leadership and Conflict
- Negotiation
Who is this course for
- Human Resource Professionals
- Supervisors
- Team Leaders
- Business Owners
- Senior Executives
- Project Managers
- Benefit Specialists
- Management Consultants
- Human Resource Professionals
- Supervisors
- Team Leaders
- Business Owners
- Senior Executives
- Project Managers
- Benefit Specialists
- Management Consultants
Instructor Profile
Bob Churilla is a partner in a conflict management and organizational development firm, Conflict Resolution Professionals Group (CRPG). Bob has a Ph.D. in Conflict Resolution and a Juris Doctorate degree.
In addition, Bob is a Visiting Professor at a private University. Bob has worked with the United States Postal Service, Veterans Administration, Transportation Security Administration and the Equal Employment Opportunity Commission as a mediator and consultant.
Bob has also consulted with local, state and private employers, government agencies, churches and nonprofit organizations.
